Job Summary:Responsible for supporting and maintaining all aspects of AMETEK NSI-MI information technology: infrastructure, application, database, and network environment for its Suwanee, GA location as well as some Business Unit wide responsibilities. Handles daily operations, troubleshoots, and resolves all reported problems. Provides support for co-workers in all departments locally, international and when needed for Torrance, CA office.
Key Responsibilities:- Plan, coordinate, and oversee the installation, maintenance, documentation, and day-to-day operation of IT infrastructure and related business systems.
- Configure, deploy, and support workstations, servers, laptops, printers, and other network-connected devices in accordance with established standards and baseline configurations.
- Manage software and hardware assets, evaluate system performance, and recommend upgrades, enhancements, and vendor support solutions as needed.
- Monitor and maintain the reliability, security, and availability of IT systems and infrastructure to support business operations.
- Serve as the primary liaison to Corporate Information Technology, ensuring alignment with corporate standards, architecture, governance, change management, and business application requirements.
- Coordinate the configuration, administration, and support of servers, networks, workstations, and mobile computing devices across multiple departments and remote locations.
- Develop, maintain, server and database backup procedures, system recovery processes, and disaster recovery plans to ensure business continuity.
- Ensure compliance with Corporate IT policies, logical access controls, and change-management requirements.
- Maintain and administer the Deltek Costpoint ERP application and database environment, including the installation of system updates, maintenance releases, and hot fixes.
- Lead and support organizational projects and continuous improvement initiatives to enhance business processes, system performance, and operational efficiency.
- Provide technical support, troubleshooting, and issue resolution for critical business systems and infrastructure components.
Minimum Qualifications:- Bachelor's degree in Information Technology, Computer Science, Information Systems, Engineering, or a related field.
- Minimum of five (5) years of progressively responsible IT experience within a manufacturing environment, or an equivalent combination of education and relevant experience.
- Self-motivated, hands-on professional with the ability to work independently with minimal supervision while managing multiple priorities and projects.
- Strong project management skills with the ability to lead initiatives from planning through implementation and sustainment.
- Proficient in Microsoft Windows operating systems, Microsoft Server technologies, including Intune / Active Directory / Entra, and Microsoft 365 applications.
- Excellent verbal and written communication skills with the ability to communicate effectively across all levels of the organization.
- Ability to present technical and business information clearly and professionally to managers, customers, and other stakeholders.
- Comprehensive knowledge of computer systems, cybersecurity, network administration, systems management, databases, data storage technologies, and telecommunications systems.
- Ability to troubleshoot, repair, and upgrade computer hardware, including memory (RAM), storage devices (HDD/SSD), and system drivers.
- Strong technical knowledge of PC hardware and software, server environments, LAN/WAN networking, voice and video communications, internet technologies, and email systems.
- Due to the nature of NSI-MI Technologies' programs and products, applicants must have the legal right to work in the U.S. and additionally must be legally authorized to access export-controlled information and source code.
Desired Qualifications- Working knowledge of Asure / AWS Cloud Systems
- Experience with ServiceNow
- Demonstrated ability and willingness to use AI tools to improve productivity, decision-making, work quality, and to reduce costs. The successful candidate must be able to identify appropriate AI use cases and critically evaluate AI-generated outputs
- Experience supporting ERP/MRP systems, network infrastructure, server administration, and end-user computing environments in a manufacturing setting preferred.
- Working knowledge of Microsoft SQL databases, including tables, views, stored procedures, triggers, database administration, backup, and recovery processes.
- Ability to develop and execute SQL queries to support ERP troubleshooting, data analysis, reporting, and data import/export activities.
- Strong background supporting manufacturing environments and business applications, including MRP and ERP systems. Experience with project-based ERP systems; Deltek Costpoint experience preferred.
What's in It for You:- Competitive compensation, holiday pay, and paid time off
- Great benefits package that includes health, vision, and dental insurance
- 401(k), plus matching
- Flexible spending accounts (FSAs), health savings account (HSA) with AMETEK contribution, life insurance, disability insurance, and family medical leave
- Paid parental leave
- Employee referral program
- Tuition reimbursement program
- Employee assistance program
- Exciting, fast-paced environment where you could make a true impact
- Opportunities for career advancement within our business unit and across all other AMETEK business entities.
Location:This position is located in
Suwanee, Georgia, a vibrant and welcoming community just 30 miles north of Atlanta. Known for its excellent schools, low crime rates, and abundant green spaces, Suwanee offers a high quality of life. The city's award-winning parks, lively Town Center, and year-round community events offer a dynamic and engaging environment.
To learn more about our company and our job opportunities, visit us at: https://www.ametek.com/careers
To learn more about the business unit you'll be joining, visit us at: NSI-MI Technologies: https://www.nsi-mi.com/
CompensationEmployee Type: Salaried
Currency: USD
Salary Minimum: 105,000
Salary Maximum: 125,000
Incentive: No
Disclaimer: Where a specific pay range is noted, it is a good faith estimate at the time of this posting. The actual salary offered will be based on experience, skills, qualifications, market / business considerations, and geographic location.
For more information on AMETEK's competitive benefits, please click here.
