Strong experience with Microsoft Exchange (On-Prem and/or Online)
Strong understanding of email protocols, routing, and security
Experience with email security and filtering
Strong troubleshooting abilities
Experience with Active Directory or Azure AD
Strong analytical skills for performance analysis
Knowledge of Zoom Platform is a plus
Responsibilities
Manage daily operations of messaging systems
Administer user accounts, distribution lists, and policies
Support identity integration with Active Directory / Azure AD / E-Directory
Monitor system health and performance
Maintain email security configurations
Troubleshoot mail flow and delivery issues
Develop and maintain documentation and procedures
Benefits
Day one health, dental, and vision insurance
401(k) Plan with competitive employer match
Vacation, sick, holiday, and volunteer time off
Life and disability insurance
Flexible Spending Account & Health Savings Account
Professional development opportunities
Tuition reimbursement
Company-sponsored social and philanthropy events
Full Job Description
About this Position The Messaging Engineer will be responsible for the daily administration, monitoring, and support of Primerica’s enterprise email systems, including Exchange Online, Zimbra and future Email platforms. This role ensures availability, performance, and security across a large-scale messaging environment.
The salary range for this role is $80K - $90K. This is a hybrid: 2 days onsite and 3 days remote. This role is not eligible for sponsorship, now or in the future. Responsibilities & Qualifications
Key Responsibilities
Manage daily operations of messaging systems
Administer user accounts, distribution lists, and policies
Support identity integration with Active Directory / Azure AD / E-Directory
Monitor system health and performance
Maintain email security configurations
Support end users and IT teams
Troubleshoot mail flow and delivery issues
Participate in on-call rotation
Assist with migration-related testing and validation
Collaborate with cross-functional teams to ensure seamless integration of email systems with other applications and platforms.
Deployment of patches and updates for various systems
Oversee the testing and validation of patches before and after deployment to ensure compatibility and prevent issues or disruptions.
Resolve patch-related issues, including installation failures and system reboots, and coordinate resolution with relevant teams.
Monitor patch deployments
Develop and maintain documentation and procedures
Required Skills & Experience
5+ years of experience in email administration
Strong experience with Microsoft Exchange (On-Prem and/or online)
Strong understanding of email protocols, routing and security
Experience with email security and filtering
Strong troubleshooting abilities
Experience with Active Directory or Azure AD
Strong analytical skills to identify patterns and trends in email system performance.
Knowledge of Zoom Platform will be a differential
FLSA status: This position is exempt (not eligible for overtime pay):
Yes Our Benefits:
Day one health, dental, and vision insurance
401(k) Plan with competitive employer match
Vacation, sick, holiday and volunteer time off
Life and disability insurance
Flexible Spending Account & Health Savings Account
Professional development
Tuition reimbursement
Company-sponsored social and philanthropy events
About Primerica
Primerica, Inc. is a financial services company that uses a multi-level marketing model to sell life insurance and investments. The company was founded in 1977 and is headquartered in Duluth, Georgia. Primerica is a member of the S&P MidCap 400 and has a market capitalization of over $5 billion. The company has over 130,000 licensed representatives who serve over 5 million clients in the United States, Canada, and Puerto Rico. Primerica is committed to helping families become financially independent and offers a range of products and services to help them achieve their goals.
