Fiserv

Senior IT Manager

Fiserv$110K — $130K *
Omaha, NE 68104In-Person
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years of experience leading software development or IT teams
  • 5+ years of hands-on mainframe technology experience (MVS, CICS, COBOL, JCL, MQ)
  • 5+ years of experience managing project scope, schedule, budget, and quality
  • Bachelor's degree in computer science or a relevant field, or equivalent experience
  • Familiarity with project management methodologies and agile practices is a plus

Responsibilities

  • Lead and develop a high-performing team of mainframe developers and analysts
  • Oversee technology initiatives from planning to ongoing support
  • Manage team capacity and workload prioritization
  • Partner with stakeholders to identify needs and deliver technology solutions
  • Monitor application performance and production support activities
  • Ensure compliance with architecture standards and security requirements
  • Identify and mitigate operational risks and communicate effectively to stakeholders

Benefits

  • On-site collaboration emphasizing career growth
  • Flexible work hours including potential overtime
  • Limited travel (0-5%) expected
  • Inclusive and high-performing workplace culture
  • Focus on continuous improvement and customer satisfaction
Full Job Description
Job Title
Senior IT Manager

About Your Role

As a Senior IT Manager, you will lead a high-performing development team responsible for delivering and supporting critical mainframe applications that power essential business and client operations. You will combine strong leadership, technical expertise, and operational oversight to drive technology delivery, support strategic initiatives, and ensure operational excellence across a complex enterprise environment.

What you'll do:
  • Lead, coach, and develop a team of mainframe developers, engineers, and technical analysts responsible for application delivery, production support, and platform stability
  • Oversee the full lifecycle of technology initiatives, from planning and design through implementation, deployment, and ongoing support
  • Manage team capacity, workload prioritization, resource allocation, and delivery commitments to ensure successful execution of strategic objectives
  • Partner with business stakeholders, product owners, project managers, and application development teams to identify business needs and deliver effective technology solutions
  • Drive operational excellence by monitoring application performance, production support activities, service levels, and delivery outcomes
  • Ensure adherence to enterprise architecture standards, governance processes, security requirements, and development best practices
  • Identify and mitigate delivery, operational, and technical risks while proactively communicating status, issues, and dependencies to stakeholders
  • Foster a collaborative, inclusive, and high-performing culture focused on continuous improvement, innovation, quality, and customer satisfaction


Experience you'll need to have:
  • 8+ years of experience leading software development or IT teams
  • 5+ years of hands-on mainframe technology experience in MVS, CICS, COBOL, JCL, MQ, etc.
  • 5+ years of experience in managing scope, schedule, budget, quality, risk and critical delivery management
  • Bachelor's degree in computer science, or a relevant field, or an equivalent combination of education, work, and/or military experience


Experience that would be great to have:
  • Experience within financial services, banking, or card processing environments
  • Experience managing application support, technology delivery, or operational teams
  • Familiarity with project management methodologies, agile practices, and continuous initiatives


How you'll work:
  • Fiserv emphasizes in-person collaboration to help you grow your career while shaping the future of fintech, this role is on-site Monday through Friday
  • This role requires flexibility to work overtime that may include non-standard hours and weekends
  • This role requires use of a computer and audio equipment


Travel:
  • Approximately 0-5% travel off-site or to other office locations is expected


Sponsorship:
  • In order to be considered, you must be legally authorized to work in the U.S. without need for visa sponsorship now or in the future


This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Massachusetts, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island, Vermont, Virginia, Maine or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv. Please:

  • Apply using your legal name
  • Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

About Fiserv

CashEdge(R) provides infrastructure that global financial institutions rely on to extend their online channels and enhance customer profitability. CashEdge delivers secure Online Money Movement and Advanced Account Aggregation platforms that power specialized retail banking and advisor applications. These proven solutions enable CashEdge's clients to create compelling online offerings that attract customers, generate revenues, and reduce costs. CashEdge serves top-tier financial institutions around the world. Clients and partners include Vanguard, RBC Financial Group, CIBC, Yahoo! Finance, Digital Insight, First Data, TD Canada Trust, NYCE, Laurentian Bank, Financial Fusion and Corillian. CashEdge has offices in New York and Silicon Valley.

Fiserv Careers

Join the Fiserv team today and be part of a dynamic company known for innovation, leadership, and a commitment to the professional growth of its employees. At Fiserv, we offer more than just job opportunities; we provide a platform where skills are honed, leadership is cultivated, and career aspirations are achieved. Work You’ll Do At Fiserv, we are constantly on the lookout for talented individuals eager to thrive in a culture that fosters growth and diversity. Our team is composed of professionals who lead the way in financial services technology. By joining us, you will collaborate with some of the brightest minds in the industry, working together to solve complex challenges and deliver innovative solutions that impact millions of people every day. Explore Our Job Opportunities Whether you're seeking an entry-level position or a more senior role, Fiserv offers a range of career paths in areas such as software development, project management, financial analysis, and client services. Our hiring process is designed to identify and attract individuals who are not only technically proficient but who also embody our values of integrity and responsibility. Internship Programs Kickstart your career with a Fiserv internship. Our internships provide invaluable workplace experience and networking opportunities that often lead to full-time employment. As an intern, you’ll gain hands-on experience while working on meaningful projects that directly contribute to the company’s goals. Benefits and Culture Fiserv is committed to the well-being and continuous development of our employees. We offer competitive benefits including health, dental, and vision insurance, as well as opportunities for professional development through leadership training and diversity programs. Our culture is one of inclusion, where every team member is valued and has the opportunity to contribute to our success. Career Growth and Development We believe in nurturing the potential of our employees through career development initiatives and continuous learning opportunities. At Fiserv, you will find a supportive environment where you can grow your career through on-the-job experiences, mentoring, and formal training. Stay Connected Join Our Team Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Start your journey with Fiserv today and help shape the future of financial services. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Fiserv. Explore, innovate, and grow with Fiserv. Let your career journey begin here, where you can make a real difference in the world of finance.
Learn more about Fiserv
Size
44,000 employees
Market Cap
$63.4 billion
Industry
Net Income
$958 million
Founded
1984
5 Year Trend
+24.1%
Revenue
$14.8 billion
NASDAQ

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