SummaryDrive HR technology innovation and operational excellence across Recruiting and Onboarding. As the Senior HRIS Business Analyst for SAP SuccessFactors Recruiting and Onboarding 2.0, you will configure, maintain, and enhance key HR technology solutions that support efficient talent acquisition, onboarding, and I-9 processes. You will partner closely with Talent Acquisition, Compliance, HR Operations, IT, and external vendors to translate business needs into effective system functionality, reporting, monitoring controls, and process improvements. This role is ideal for a collaborative, detail-oriented professional who enjoys solving complex system challenges, improving the user experience, and supporting reliable HR technology operations.
Principal Essential Duties & Responsibilities- Configure, maintain, and enhance SuccessFactors Recruiting and Onboarding 2.0, including business rules, workflows, templates, notifications, permissions, process settings, and related functional capabilities.
- Partner with Talent Acquisition, Onboarding, HR Operations, Compliance, IT, SAP, and third-party vendors to translate business needs and approved requirements into practical system solutions.
- Support I-9 functionality within SuccessFactors Onboarding 2.0 by partnering with Compliance to operationalize approved requirements through configuration, workflow design, notifications, reporting, and monitoring controls.
- Provide advanced production support, troubleshoot system issues, perform root cause analysis, and coordinate resolution across internal teams, SAP, and external partners.
- Create, configure, validate, and maintain SuccessFactors reports and monitoring tools for Recruiting, Onboarding, I-9, operational follow-up, process failures, and data quality concerns.
- Partner with reporting or analytics specialists for advanced analysis or dashboards.
- Support release management and enhancement delivery by reviewing SuccessFactors releases, conducting impact analysis, completing testing, supporting deployment, and maintaining documentation, configuration logs, process maps, test scripts, and knowledge articles.
- Support HR technology initiatives, including new functionality, process redesign, implementation work, migrations, system optimization, and cross-functional project delivery.
- Leverage WalkMe, AI/Joule, and other adoption tools to improve end-user guidance, process adoption, automation, and the overall HR technology experience.
Minimum Education and Experience- Bachelor's degree or an equivalent combination of education and relevant experience.
- 5+ years of HRIS experience supporting SAP SuccessFactors solutions in a functional configuration or business analyst capacity.
- Hands-on experience configuring and supporting SuccessFactors Onboarding 2.0 and Recruiting.
- Hands-on experience supporting compliance processes within SuccessFactors Onboarding 2.0.
- Experience creating, configuring, maintaining, and validating reports within SuccessFactors.
- Experience translating business requirements into functional specifications and system configurations.
- Experience supporting business rules, workflows, permissions, testing, releases, enhancements, and production issues.
- Strong troubleshooting, problem-solving, documentation, and organizational skills.
- Demonstrated strong communication skills with the ability to explain system concepts clearly to technical and non-technical audiences.
- Demonstrated ability to partner effectively with Talent Acquisition, Compliance, HR Operations, IT, vendors, and other stakeholders.
Preferred Education and Experience- SmartRecruiters configuration, integration, migration, or operational support experience.
- SAP SuccessFactors Recruiting and/or Onboarding certification.
- Experience with SuccessFactors Integration Center, Intelligent Services, Recruiting Marketing, Story Reports, or Canvas Reports.
- Experience supporting Recruiting or Onboarding implementations, transformation, migration, or major enhancement.
- Experience working with a high-volume, multi-location employee population.
- Exposure to WalkMe, SAP Joule, or AI-enabled HR technology tools that support guided experiences, automation, and user adoption.
- Experience participating in Agile or hybrid project delivery methods.
Physical Requirements and Environmental Factors- Position is primarily sedentary but may require occasional movement between offices or work areas.
- May occasionally need to move light equipment or supplies.
- May need to access files, supplies, and standard office equipment.
- Work is generally performed in an office or remote-office environment, based on the assigned work arrangement.
- Ability to travel commercially as needed.
