Senior Gateway Ops Engineer

Qualifications

• Bachelor's degree in a computer-related field or higher.
• Over three years of experience in large-scale system operation and maintenance.
• Proficient in Linux/Unix operating systems and at least one programming language like Python or Shell.
• Strong understanding of network, storage, and security architectures; Linux system optimization preferred.
• Experience managing server clusters and familiarity with Internet product development or operations.
• Logical thinker with the ability to analyze problems and enhance operational processes.
• Ability to work under pressure with a strong sense of responsibility and teamwork.

Responsibilities

• Oversee the full operational lifecycle of Tencent's Elastic IP and load balancing gateway platform.
• Resolve user support tickets effectively and efficiently.
• Deploy software updates and manage on-call rotations.
• Handle critical incident management to ensure swift recovery and service continuity.
• Maintain 24/7 security and reliability standards for the production environment.

Benefits

• Sign-on payment eligibility and relocation package based on individual circumstances.
• Access to restricted stock units contingent on company terms.
• Comprehensive medical, dental, and vision insurance.
• 401(k) plan participation with company matching.
• Annual vacation of 15 to 25 days, depending on tenure.
• Up to 13 holidays each year and 10 paid sick days.