JOB DESCRIPTION SUMMARY:
We are looking for a versatile business professional with cross-functional capabilities and ambitions to join the Pizza Hut Global Internal Audit function. The Senior Franchise Auditor will primarily perform audits of Pizza Hut franchisees across the Americas, focusing on contractual compliance with sales reporting and advertising spending, as well as conducting compliance reviews of brand standards such as supply chain management, food safety, and sub-franchisee management. The ideal candidate is a self-starting problem solver, knowledgeable about the restaurant industry and franchise business model, and prioritizes intellectual curiosity in their day-to-day work.
RESPONSIBILITIES:
Franchise Audits (>90%)
- Support risk-based scoping and annual audit planning activities for the Global Franchise Audit Program by gathering information from regional and market teams, helping identify emerging risks, and providing input to audit leadership on audit coverage and priorities.
- Build working relationships with market stakeholders, franchise support teams, and functional partners to gather information on operational, financial, compliance, and reputational risks impacting franchise operations.
- Execute assigned franchise audits across the Americas, evaluating compliance with franchise agreements, operational standards, and company policies through offsite and onsite reviews, data analysis, and testing procedures.
- Review franchisee contractual compliance with sales reporting requirements, royalty calculations, and advertising fund contributions
- Conduct operational compliance reviews of brand standards, including supply chain management, approved sourcing requirements, food safety protocols, restaurant operations, and sub-franchisee oversight practices.
- Prepare clear, concise, and actionable audit reports for management review that communicate observations, root causes, risk implications, and recommendations to franchisees and internal leadership.
- Present audit findings and compliance concerns to franchise owners, operators, and management teams, recommending corrective actions and following up on remediation efforts.
- Track audit observations through resolution, validating implementation of corrective action plans and supporting timely closure of audit issues.
- Monitor trends identified through assigned audit activities and escalate observations to management regarding potential systemic risks, recurring compliance issues, and opportunities to strengthen franchise controls.
- Collaborate with cross-functional teams, including Operations, Finance, Food Safety, Supply Chain, Legal, and Franchise Business Partners, to support risk mitigation efforts and franchise compliance activities.
Corporate Audits (
- Conduct supplemental corporate audits and special reviews as assigned by management in response to emerging risks, control deficiencies, or allegations of non-compliance.
- Work with cross-functional teams to test high-risk business processes and internal controls, and identify control improvement opportunities for management consideration.
- Conduct targeted investigations and root cause analyses under management guidance related to operational, financial, compliance, or fraud-related concerns, and provide recommendations to management.
- Communicate findings and recommendations to stakeholders in coordination with audit leadership, monitor remediation efforts, and validate corrective actions to confirm identified risks are addressed.
REQUIRED QUALIFICATIONS:
- Education & Experience: Bachelor's degree in accounting, Finance, or related field and 3-5 years of public accounting or restaurant/franchising industry experience
- Skills: Succinct and holistic communication skills that balance substance with style, deliberate and disciplined time and project management skills
- Other preferred requirements: fluent Spanish speaking, Master's Degree or CPA
The posted salary range is the expected salary range for this position. Ultimately, in determining pay, we'll consider the successful candidate's location, experience, and other job-related factors.
