Senior Field Operations Engineer - ISR

Position Title: Senior Field Operations Engineer, ISR

Location: Irvine, CA

Work Arrangement: 100% On-Site

Position Summary

The Senior Field Operations Engineer - ISR is a key contributor to DZYNE's field support capability, functioning primarily as the home-team anchor for the FOE organization. While deployed assets are supported in the field by Field Service Engineers and Representatives, this role ensures that the data collection methods, reporting systems, and knowledge bases those personnel rely on are well-designed, consistently utilized, and continuously improved; enabling the broader FOE team to deliver effective reach-back support to deployed operations.

This engineer brings a background rooted in technical documentation, systems design capture, or test and evaluation, experience that instills a deep appreciation for why rigorous data collection matters, not just for solving the issue at hand, but for building institutional knowledge that prevents recurrence and informs future design. Working closely with the wider Field Engineering Team, this position collaborates on the development and evolution of field data infrastructure, FRACAS processes, and operational reporting systems, with shared ownership of their long-term growth and products.

Technical depth in electrical, avionics, or RF subsystems is essential, providing a complementary systems perspective to the team's existing mechanical and field operations expertise.

Some of the platforms you might be working on include;

Ultra UAS

LEAP

Required Duties and Responsibilities:

• Serve as the point of contact for field data infrastructure, monitoring utilization of reporting tools and data collection workflows by deployed Field Service Engineers and Representatives, and providing guidance to ensure consistent, high-quality data entry.
• Collaborate with the Field Engineering Team to assist in the development, refinement, and documentation of field data collection processes, FRACAS workflows, and standard operating procedures; contribute actively to the shared growth of these systems over time.
• Analyze maintenance and failure data to identify trends, generate reports and summaries, and present findings to cross-functional stakeholders and leadership.
• Manage and evolve the field technical knowledge base, ensuring it remains current, searchable, and actionable for both home-team and deployed personnel providing reach-back support.
• Assist in the development and upkeep of training materials that ensure field personnel understand and consistently apply established data collection and reporting standards.
• Serve as a technical resource for electrical, avionics, and RF subsystems; support troubleshooting analysis and root cause investigations for issues within that domain. With working knowledge of unmanned systems architecture and mechanical disciplines to facilitate communication with subject matter experts outside of ones personal knowledge area strengths
• Collaborate with Engineering, Quality, and Manufacturing teams to translate field findings into corrective actions, service bulletins, and engineering memos.
• Support logistics coordination tied to field findings, including spare parts data analysis and operational readiness inputs.
• Support investigation and documentation of mishap events and field incidents.
• Coordinate with the Field Engineering Team and cross-functional SMEs to ensure field processes align with internal quality and documentation standards.
• Expected to work on-site in Irvine, CA during regular business hours; primary function is home-team support with limited field deployment requirements

Required Skills/Qualifications:

• 5 - 7 years of experience in systems engineering, test and evaluation, technical documentation, or a closely related field; with demonstrated understanding of the value of structured data collection and traceability throughout a system's lifecycle.
• Background in electrical engineering, avionics, RF systems, or a related discipline; ability to engage technically with electrical and RF subsystem issues in a field support context.
• Experience producing or managing technical documentation such as test reports, design capture documents, data packages, SOPs, or equivalent artifacts that reflect a rigorous approach to recording and communicating technical information.
• Strong data management and analytical skills; ability to structure, query, and draw meaningful conclusions from operational and maintenance datasets.
• Experience with issue triage, root cause analysis, or failure investigation in a hardware-centric environment.
• Comfortable working in a support operations environment, including availability for off-hours reach-back support when field assets are deployed.
• Must be based in or willing to relocate to the Irvine, CA area

Preferred Skills/Qualifications:

• Background in Unmanned Aerial Systems (UAS), aerospace, or defense product environments.
• Experience in test and evaluation engineering, systems integration, or a similar role where data collection discipline and traceability were core responsibilities.
• Experience with RF communications, datalink systems, electronic warfare, or counter-UAS technologies.
• Familiarity with avionics integration, power distribution, or flight control systems.
• Prior experience contributing to or scaling a Failure Reporting and Corrective Action System (FRACAS), including data schema design and reporting infrastructure.
• Experience using data tools (e.g., Excel, SQL, Python, or BI platforms) to analyze and visualize maintenance or operational data.
• Ability to create and manage a searchable troubleshooting knowledge base.
• Experience working in a cross-functional product development or sustainment environment alongside Engineering and Quality teams.
• Familiarity with AS9100, MIL-STD, or similar technical documentation and quality standards

Education:

• Bachelor's degree in electrical engineering, Aerospace Engineering, a related technical field, or equivalent work experience.

Clearance Level Required: No.

Export Control / ITAR Requirement:

This position requires access to information and technology subject to U.S. export control laws and regulations, including the International Traffic in Arms Regulations (ITAR). As a result, employment is contingent upon meeting applicable export control eligibility requirements and compliance obligations.

Travel Required: Less than15%. Occasional travel to the field sites expected.

Working Conditions:

The diversity of work conditions may range from an environment where there is little or no physical discomfort, such as a general office environment, to warehouse and other facilities.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:

• Must have the ability to stop, stand, climb, occasionally lift a minimum of 25 lbs.
• Involves movement between departments, floors, and worksites to facilitate work.

Work Authorization Requirement:
Candidates must be legally authorized to work in the United States on a full-time basis without the need for current or future employment visa sponsorship.

Salary: $125,000 - $150,000 annually

Salary depends on relevant work experience, education, training, essential skills, and/or other factors such as specialized or high-demand professions. In addition to the annual salary, the position will be eligible for an annual bonus. The pay range for this job level is a general guideline only and not a guarantee of salary or annual bonus.

Benefits:

Our benefits are DZYNE'ed for your overall health and financial wellness. DZYNE offers a comprehensive healthcare benefits package. Base dental, vision, life, accident, disability, and other core benefits are fully covered by DZYNE. DZYNE provides paid time off and paid holidays. Additionally, DZYNE offers a 401 (k) plan with an employer match and immediate vesting.

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Pay Range: $125,000 - $150,000 per year