Bachelor's degree in Electrical Engineering, Computer Science, Computer Engineering or related field with 7.5+ years of experience.
Proficient in programming languages such as C, C++, and Python, alongside embedded languages.
Familiar with Linux operating systems and their build processes.
Extensive customer support and enablement experience.
Skilled in developing technical training and presentations.
Knowledgeable in embedded processor development flow and ecosystems.
Understanding of Ethernet communication protocols like TCP/IP and UDP.
Responsibilities
Provide technical support for Ethernet PHY and switch product lines.
Answer technical queries from Field Sales and customers during development.
Create user experience-enhancing collateral including application notes and example code.
Identify and address gaps in existing enablement materials.
Deliver technical training through webinars and workshops for customers and sales teams.
Benefits
Opportunities for professional development and technical training.
Flexible work location options in Austin, TX or Chandler, AZ.
Collaborative working environment that supports innovation and customer success.
Potential for involvement in cutting-edge technology projects.
Access to modern lab equipment for hands-on experience.
Full Job Description
Job Description:
Microchip Technology Inc. has a Senior Engineer II - Applications opening based in Austin, TX or Chandler, AZ. The successful candidate will provide technical support for Microchip’s Ethernet PHY and switch product lines. The Applications Engineer will drive customer success using Microchip products in the following areas:
Answering questions from Field Sales engineers and customers during the development process.
Creating collateral that improves the user experience for the user. This includes:
Application Notes
Knowledgebase Articles
Users Guides
Example Code
Identifying gaps in the current enablement material, and proactively setting goals to address the gaps observed while supporting customers.
Creating high level requirements to the development teams that can improve the customer experience with new product development.
Develop and present technical training such as webinars and hands-on workshops to customers, sales and field application engineers
Requirements/Qualifications:
Bachelors of Science in Electrical Engineering, Computer Science, Computer Engineering or related fields with least 7.5 years of relevant experience
Strong knowledge of various programming languages, including C, C++, Python and other embedded languages.
Knowledge of Linux operating systems and the building process.
Strong experience in customer support and customer enablement.
Experience in technical training development and presentation.
Knowledge of embedded processor development flow and ecosystems.
Knowledge of Ethernet communication protocols, including TCP/IP and UDP
Knowledge of networking and network management concepts and applications.
Working knowledge of hardware/software debug and Lab equipment, e.g., Oscilloscope, Logic Analyzer, Protocol Analyzer (any protocol)
Travel Time:
0% - 25%
Physical Attributes:
Feeling, Handling, Hearing, Seeing, Talking, Works Alone, Works Around Others
Physical Requirements:
80% sitting, 10% walking, 10% standing
About Microchip Technology
Microchip Technology is an American semiconductor company headquartered in Chandler, Arizona. The company was founded in 1989 and has been providing microcontroller and analog semiconductors for over 30 years. Microchip Technology operates in over 100 locations in 70 countries and has more than 18,000 employees worldwide. The company's products include microcontrollers, memory, and other analog and mixed-signal products. Microchip Technology's mission is to provide innovative solutions for a wide range of applications, including automotive, industrial, and consumer electronics.
