Minimum 5 years of relevant experience in Epitaxy (Epi) process equipment
Experience with ALD/CVD or Etch processes is a plus
Fluency in Japanese and business-level English communication skills
Willingness to travel internationally (25% to 50%)
Basic understanding of semiconductor processing and device fabrication
Responsibilities
Serve as the system-level expert for product support in new product development
Collaborate with cross-functional engineering teams to understand new product requirements
Guide design phases by addressing key customer needs and service tasks
Lead first build and testing of new products, providing real-time feedback
Create procedures and document best practices for maintenance tasks
Manage Alpha or Beta customer shipments and ensure fab readiness
Report field issues for new products and drive resolution during testing phases
Develop critical spare parts lists and ensure readiness for product shipments
Benefits
Opportunity to work on cutting-edge technology in the semiconductor industry
Engagement with international clients, enhancing global experience
Involvement in the entire product lifecycle from design to customer delivery
Collaborative work environment with cross-functional teams
Potential for professional growth in a rapidly evolving field
Full Job Description
We are looking for a talented Total Product Support (TPS) Engineer to join our team.
Responsibilities
System level expert focused on product support for new product development.
Interaction with Hardware, Electrical, Controls, Process, and Software engineering teams to become the system level expert on new products being developed.
Provides guidance to engineering during the design phase of new products on key customer requirements and needs. Including PM service tasks, design for service, design for manufacturability, etc.
Owns first build and test of the new product in the development lab, working closely with engineering teams providing real time feedback of issues and recommends solutions.
Develops procedures and documents best known methods for service, preventive and corrective maintenance tasks.
Owns First in Fab (Alpha or Beta) customer shipments. Drives customer fab readiness (facilities set up), installation and start up through production qualification.
Detailed Reporting of field issues for new products in the field
Drives and owns customer issues on new products during the Alpha build and test phase as well as during beta testing at customer sites.
Develops critical spares parts lists for new products, ensures initial stocking levels are set and ready for new product shipments.
The primary customers will be Micron Japan, Rapidus,
Qualifications
Bachelor's Degree in engineering discipline
Minimum 5 years of relevant experience preferably in Epitaxy (Epi) process equipment in semiconductor equipment manufacturer.
ALD/CVD, Etch is also considerable
Fluency in Japanese and business level communication skills in English.
Ability to travel internationally. Depending on the product development cycle travel ranges from 25% to 50%
Basic understanding of semiconductor processing and device fabrication.
Apply today to be part of what's next.
We make the tech that enables the chips in devices which improve lives around the world. We do this with an eye to the future, pushing the boundaries of what's possible through cutting-edge innovation, and driving the next wave of technological breakthroughs that shape how we live, work, and connect.
To learn more about ASM, find us at asm.com and on LinkedIn, Facebook, Instagram, X and YouTube.
About ASM International
ASM International is a materials science company that provides solutions for the production of advanced materials. The company was founded in 1913 and is headquartered in Phoenix, Arizona. ASM International offers a range of products and services, including materials testing, analysis, and consulting. The company serves a variety of industries, including aerospace, automotive, and electronics. ASM International has operations in Europe, Asia, and North America.
