We are looking for a Senior Employee Success Manager focused on performance, leadership development, and talent pipelines. This role helps us think through our organizational structure - the roles our teams need, and the distinct pathways for individual contributors and managers within them - then builds the talent development pipeline for each primary pathway. You'll help define the first-time manager program that turns strong ICs into confident Coaches; an evidence-based picture of elite individual-contributor performance and the development that gets people there; onboarding that brings new hires to full performance faster; and an early career pipeline for homegrown talent.
About the Role- Help us think through structure. Partner with People Operations leadership on organizational design, leveling, and career pathways - the roles a function needs, and distinct tracks for individual contributors and managers, with a clear picture of what success looks like at each stage.
- Build a talent development pipeline for each pathway. Turn each primary pathway in that structure into a working pipeline - the content, assessments, and practices that move people from one stage to the next - so development is deliberate rather than left to chance.
- Grow homegrown talent. Design the early career and apprenticeship pipeline that builds our next generation of talent.
- Develop our coaches: Build the first-time manager program that turns strong ICs into confident coaches. Managing is its own craft here, with managers chosen for ability and appetite. Maintain a rolling cadence of manager and hiring manager training to bring everyone up to standard.
- Define and develop the "Elite IC." Research an evidence-based picture of elite individual-contributor performance, and build the development pathways that help our best ICs get there.
- Bring new hires to full performance faster. Own the industry and company onboarding curriculum. A core part of the craft: breaking down complex financial concepts so anyone can understand them.
- Support the performance cycle. Assist with goal setting, reviews, and calibration so the process stays rigorous and the focus stays on the conversations rather than the paperwork.
- Build product-area fluency. Partner with each team's leadership on the technical and business knowledge specific to their product area - deep fluency in how our products actually work, so performance in role is continuously improving.
About You- You have 6-8 years of experience across talent development, performance management, leadership development, organizational development, or change management; consulting and organizational psychology or sociology backgrounds are welcome.
- You've built and shipped real talent programs: leveling or job architecture frameworks, a company-wide performance review or calibration cycle, a first-time manager or leadership development program, a development pipeline or curriculum with real assessments, or an early career program.
- Prior experience at a relevant consulting practice (Human Capital, Organizational Performance, People Strategy, Talent Management, Management Consulting, Organizational Development, HR Transformation, or HR Effectiveness) or on an innovative People team of a high-growth technology company is a strong signal.
- You are an exceptional writer - most of this job's output is words, from curricula and scripts to guides and communications - and the bar is high.
- You're comfortable in front of a room: facilitating a session, hosting an orientation, and holding an audience are part of the craft here.
- You have an academic mindset: you read the research, including the references, and you can tell a rigorous study from a pop-science headline.
- You have an affinity for fintech - you don't need to arrive an expert in our industry, but you need to want to become one.
Once you join, Wealthfront will:- Encourage you to work on projects that match your professional goals.
- Support your professional development by providing feedback during weekly 1:1s and our semi-annual reviews.
- Provide you autonomy so you can be a happy and successful member of our team.
Estimated annual salary range: $163,000 - $180,000 USD plus equity and a discretionary bonus
Plus benefits include medical, vision, dental, 401K plan, generous time off, parental leave, wellness reimbursements, professional development, employee investing discount, and more!
