The Role 

The Senior Director, Training will serve as a key leader within CAA’sInclusion, Engagement, and Learning and Developmentorganizationwithin Human Resources, responsible for the design, development, and global execution of a comprehensive training strategy that supports CAA’s talent, business goals, and culture. This individual will bring deepexpertisein training andlearning operations, instructional design, and organizational effectiveness to build scalable, high-impact training programs that serve a diverse, global workforce.

This role works in close partnership with the Senior Director, Learning & Development,Global Head of Inclusion, Engagement & Learning & Developmentand across a global Human Resources function,to ensure an integrated and unified approach to global learning and training — one that is grounded in measurable outcomes and a shared commitment to building a global culture of continuous learning.

Responsibilities 

Global TrainingDeliveryStrategy

• Design, develop, and execute a forward-looking global trainingdeliverystrategy aligned with CAA’s organizational priorities and values

• Partner with senior business leaders and key stakeholders to plan, implement, and oversee change management aspects of global training initiatives, including compliance, AI literacy, and skills-based development programs

• Collaborate closely with the Senior Director, Learning & Development to ensure a fully integrated global training and learning strategy that drives consistent, high-quality experiences across all regions

• Establish scalable global training best practices and standard operating procedures that enable consistency and efficiency across markets
   

Learning Management System (LMS) & Technology

• Provide strategic and operational oversight of CAA’s Workday Learning Management System (LMS), including content management, system administration, user experience, and reporting

• Lead compliance training efforts in close partnership with stakeholders across CAA: lead team to review content, ensure smooth andtimelyrollouts, manage escalation processes, and regularly report on results. 

• Maintain current knowledge of AI-based learning tools, systems, and best practices;identifyand implement innovative solutions that enhance the learner experience and operational efficiency

• Lead the selection and ongoing relationship management of external learning partners and vendors, ensuring quality, value, and alignment with CAA’s training objectives
   

Los Angeles Learning Facility

• Oversee CAA’s Los Angelestrainingfacility, including strategic programming, scheduling, and operational management

• Ensure the facility serves as a best-in-class environment forinnovative and engagingin-person learning experiences, executive programming, and facilitation
   

Tools,Measurement & Analytics

• Develop /identifyglobal and locally customizable templates, tools, and resources to drive consistency and cohesion in learning practices and processes   

• Define and track key metrics and analytics to assess learner participation, program effectiveness, and overall training impact across the organization

• Translate data insights into actionable recommendations that continuously improve training quality and business outcomes

• Develop and present regular reporting and dashboards for senior leadership
   

Train-the-Trainer & Capability Building

• Build and develop a robust train-the-trainer program that enables global consistency in training practices, facilitation standards, and program execution

• Identify, certify, and coach internal facilitators and training champions across global offices
   

Team Leadership

• Lead, develop, and inspire a team of 2, including a Learning Solutions Manager and an LMS Administrator

• Foster a team culture rooted in trust, inclusion, high performance, and continuous growth

• Model inclusive leadership practices and create an environment where every team member can thrive and deliver their best work
   

Qualifications

• 12+ years of progressive experience in training, learning & development, or organizational effectiveness, with at least 3–5 years in a senior leadership role

• Bachelor’s degreerequired;Master’s degree in Organizational Development, Education, Human Resources, or a related field preferred

• Relevant certifications in facilitation, instructional design, change management (e.g.,Prosci, CPTD, ATD), or Workday LMS are a plus

• Proven experience designing and executing global training strategies within a complex, matrixed organization

• Experience managing learning operations at scale, including LMS administration and vendor/partner management

• Background in change management principles and their application to training and organizational initiatives
   

Skills & Competencies

Workday LMS ExpertiseDemonstrated knowledge of Workday Learning, including content management, learner reporting, and system configuration best practices.

Facilitation ExcellenceStrong facilitation skills with the ability to design and deliver engaging, impactful learning experiences for diverse audiences at all levels of the organization.

Training & Instructional Design Best PracticesDeep understanding of adult learning principles, instructional design methodologies, and current best practices in blended and digital learning.

Learning Operations ExpertiseExperience leading the operational infrastructure of a training function, including scheduling, vendor management, budget oversight, and program logistics.

Communications & Change ManagementSkilled communicator with the ability to develop compelling training narratives and manage the people side of change through structured change management frameworks.

Inclusive Leadership & Team BuildingDemonstrated ability to create a team environment defined by trust, belonging, psychological safety, and a high-performance culture. Leads with empathy and equity in all aspects of peoplemanagement.

Relationship Building & InfluenceExceptional interpersonal skills with the ability to build meaningful relationships, earn credibility, and effectively influence colleagues and stakeholders at all levels of the organization — without direct authority.

AI & Emerging Learning TechnologiesCurrent knowledge of AI-powered learning tools, platforms, and best practices; ability to evaluate and implement technology that enhances learning at scale.
 

Location

This role ishybrid,based in our Los Angeles office.
  

Compensation

The annual base salary for this position is in the range of $227,000 - $260,000 inLos Angeles, CA. This position is also eligible for benefits and a discretionary bonus.Ultimately, thesalary may vary based upon, but not limited to, relevant experience, time in the role, business sector, and geographic location, among other criteria. Please talk with a CAA Recruiter to learn more.