PagerDuty

Senior Director, Solutions Consulting

PagerDuty$160K — $200K *
US-AnywhereRemote in United States
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of relevant experience in the field
  • Proven track record of high performance in a leadership role
  • Strong ability to create high-performance environments
  • Expertise in guiding team development and succession planning
  • Excellent communication and interpersonal skills
  • Ability to work collaboratively across diverse teams
  • Experience in performance management and driving accountability

Responsibilities

  • Develop and implement strategies to enhance team performance
  • Foster a culture of belonging and collaboration
  • Drive engagement and improve business results
  • Support the career growth of team members through mentorship
  • Manage team dynamics and facilitate conflict resolution
  • Ensure alignment of team goals with organizational objectives
  • Encourage innovation and participation in hack weeks

Benefits

  • Comprehensive benefits package
  • Flexible work arrangements
  • Company equity options
  • Employee Stock Purchase Program (ESPP)
  • Generous paid vacation and holidays
  • Mental wellness programs
  • Paid volunteer time off, allowing for community engagement
Full Job Description
Hesitant to apply?

We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn't the right role or time - sign up for job alerts!

Where we work

PagerDuty operates a hybrid work model with offices in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we cannot employ candidates residing in:

Location restrictions: Australia: Northern Territory, Queensland, South Australia, Tasmania, Western Australia
Canada: Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon
United States: Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming
Candidates must reside in an eligible location, which vary by role.

How we work

Our values guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian.

People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance.

What we offer

As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site.

Your package may include:
  • Competitive salary
  • Comprehensive benefits package
  • Flexible work arrangements
  • Company equity*
  • ESPP (Employee Stock Purchase Program)*
  • Retirement or pension plan*
  • Generous paid vacation time
  • Paid holidays and sick leave
  • Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
  • Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
  • Paid volunteer time off: 20 hours per year
  • Company-wide hack weeks
  • Mental wellness programs

*Eligibility may vary by role, region, and tenure

About PagerDuty

PagerDuty is a digital operations management platform that provides reliable notifications, automatic escalations, on-call scheduling, and other functionality to help teams detect and fix infrastructure problems quickly. The company's platform integrates with over 350 third-party tools and services, including AWS, Slack, and Zoom, and is used by over 14,000 organizations worldwide. PagerDuty was founded in 2009 and is headquartered in San Francisco, California.
Learn more about PagerDuty
Size
950 employees
Market Cap
$2.3 billion
Industry
Net Income
-$57.2 million
Founded
2009
Revenue
$200.2 million
NASDAQ

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