Pizza Hut

Senior Director, People & Culture

Pizza Hut • $232K — $240K *
Retail & Consumer Goods
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • 15+ years in progressive HR leadership, preferably in multi-state, multi-unit settings.
  • Expertise in various HR domains including talent management and organizational effectiveness.
  • Experience in both non-union and union environments is a plus.
  • Proven track record of leading organizational change in decentralized businesses.
  • Strong executive presence with influencing skills across diverse stakeholders.

Responsibilities

  • Build a high-performing field culture across Taco Bell's company restaurants.
  • Strengthen leadership capabilities to attract and retain top restaurant talent.
  • Transform the global learning and development strategy for over 8,000 restaurants.
  • Influence practices throughout the franchise system to drive enterprise change.
  • Advance safety and performance through innovative HR and asset protection initiatives.

Benefits

  • Hybrid work schedule with flexibility including a designated flex day.
  • Onsite childcare services and dining options at the workplace.
  • Amenities such as a gym, game room, and laundry services available onsite.
  • Generous vacation time plus holidays and volunteer leave.
  • Robust parental leave and adoption assistance programs.
Full Job Description
Job Description

The Opportunity

As Sr. Director, People & Culture, you will shape the people strategy for more than 13,000 U.S. Taco Bell Operations team members across 450+ company restaurants. Reporting to the Chief People & Culture Officer and serving on the People & Culture Leadership Team, you will lead Field People & Culture, Learning & Development, and Asset Protection. This is a high-impact opportunity for a modern HR executive who can connect vision to execution, influence across a complex franchise system, and build the talent, capabilities, and culture needed to fuel Taco Bell's next chapter of growth.

What You'll Lead
• Build a high-performing field culture. Set the people strategy for company restaurants, spanning talent planning, organizational and employee development, change management, leader onboarding, employee relations, engagement, retention, and labor relations support.
• Strengthen leadership and talent. Build the HR and operational leadership capabilities needed to attract, develop, and retain exceptional restaurant talent and reinforce Taco Bell as an employer of choice.
• Transform learning at scale. Lead the global learning and development strategy, training ecosystem, curricula, brand standards, and HR platforms supporting 8,000+ restaurants.
• Influence across the franchise system. Partner with executive leaders, franchisees, Operations, HR, and international teams to share best practices, anticipate future needs, and drive enterprise change.
• Advance safety, asset protection, and team performance. Guide programs, technology, policies, and vendor partnerships that protect our people, restaurants, and brand while coaching a talented team of People & Culture, Learning & Development, and Asset Protection professionals.

What You Bring
• 15+ years of progressive Human Resources leadership experience, including a multi-state, multi-unit environment.
• Broad HR expertise across talent, leadership development, learning, employee relations, compensation, benefits, and organizational effectiveness; experience in both non-union and union environments is preferred.
• A track record of leading organizational design, change, and growth in a decentralized, evolving business.
• Executive presence and the ability to influence senior leaders, franchise partners, and cross-functional stakeholders.
• Demonstrated success attracting and developing top talent, challenging the status quo, and delivering measurable business results.

Work-Hard, Play-Hard:
• Hybrid work schedule (onsite expectation Tues, Wed, Thurs) and year-round flex day Friday
• Onsite childcare through Bright Horizons
• Onsite dining center and game room (yes, there is a Taco Bell inside the building)
• Onsite dry cleaning, laundry services, and carwash
• Onsite gym with fitness classes and personal trainer sessions
• Up to 4 weeks of vacation per year plus holidays and time off for volunteering
• Generous parental leave for all new parents and adoption assistance program
• 401(k) with a 6% matching contribution from Yum! Brands with immediate vesting
• Comprehensive medical & dental including prescription drug benefits and 100% preventive care
• Discounts, free food, swag and... honestly, too many good benefits to name

Salary Range: $232,000 - $240,000 annually + overtime eligibility + bonus eligibility + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

Work Authorization Notice: Please note that we do not provide visa sponsorship or immigration support for this position. Applicants must already be authorized to work in the United States on a full-time, permanent basis without the need for current or future sponsorship.

At Taco Bell, we Live Más and invite you to do the same. Take a seat at our table. Bring your voice. Bring you, just as you are, a Cultural Rebel. We want you to be your best self!

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