DescriptionWhat you will do:
Technology Delivery Leadership- Serve as the single point of accountability for application, web, and EDI delivery across the organization.
- Establish priorities, roadmaps, standards, and delivery processes for all technology development teams.
- Ensure projects are delivered on time, within budget, and aligned to business objectives.
- Create visibility into delivery commitments, risks, dependencies, and resource capacity.
- Drive a culture of accountability, ownership, and continuous improvement.
Application Development Leadership- Lead application development efforts across ERP, custom applications, integrations, and business systems.
- Oversee RPG and S2K development teams supporting critical business operations.
- Define development standards, architecture principles, coding practices, and release management processes.
- Operate as a hands-on player-coach by providing technical guidance, reviewing solution approaches, removing delivery blockers, and contributing directly when critical initiatives require additional leadership or expertise.
- Partner with business stakeholders to identify opportunities for automation and process improvement.
Web Development Leadership- Lead web development strategy, execution, and support for customer-facing and internal digital platforms.
- Manage the offshore partner assisting with web development
- Partner with Product Management, E-Commerce, UX, and Marketing teams to deliver high-quality digital experiences.
- Establish governance for website development, performance, security, scalability, and change management.
- Drive adoption of modern development practices and technologies.
EDI and Integration Leadership- Oversee all EDI development, support, and partner onboarding activities.
- Ensure reliable integration between customers, suppliers, logistics providers, and internal systems.
- Develop scalable integration strategies leveraging modern APIs and automation technologies.
- Monitor EDI performance and proactively address risks impacting customer experience and operational efficiency.
Strategic Planning- Develop and execute a multi-year applications strategy aligned with company objectives.
- Evaluate emerging technologies and recommend investments that improve business outcomes.
- Build technology roadmaps that balance innovation, modernization, technical debt reduction, and operational stability.
- Support AI, automation, analytics, and digital transformation initiatives through strong application architecture and integration capabilities.
Team Leadership and Talent Development- Lead, mentor, and develop managers, technical leads, developers, analysts, and offshore resources.
- Establish clear goals, performance expectations, and development plans.
- Establish cross-training for redundancy and succession planning.
- Promote collaboration across application, web, infrastructure, cybersecurity, and business teams.
- Build a high-performing organization focused on customer value, accountability, and execution excellence.
- Support recruiting, succession planning, and workforce development initiatives.
Business Partnership- Act as a trusted advisor to business leaders across Sales, Operations, Supply Chain, Customer Service, Finance, Marketing, and E-Commerce.
- Translate business objectives into practical technology solutions.
- Facilitate prioritization decisions based on business value, capacity, and strategic alignment.
- Communicate effectively with senior leadership regarding project status, risks, opportunities, and investment needs.
Governance and Operational Excellence- Monitor system performance, application health, service levels, and delivery metrics.
- Ensure compliance with security, audit, and regulatory requirements.
- Develop KPIs and scorecards that measure team effectiveness, delivery performance, and business outcomes.
- Drive continuous improvement initiatives across all application development and support functions.
Leadership ExpectationsThe Senior Director, IT Applications, is expected to:
- Act as an owner.
- Create clarity and accountability.
- Lead through influence and partnership.
- Challenge the status quo and drive continuous improvement.
- Build scalable processes rather than temporary fixes.
- Foster a culture of execution, transparency, and customer focus.
- Develop future technology leaders within the organization.
Position Alignment: (Reports To/Matrix Mgr./Span of Control)
Chief Information Officer (CIO)
Required Skills:- Strategic thinking and business acumen.
- Strong leadership and people development capabilities.
- Executive communication and stakeholder management skills.
- Program and portfolio management expertise.
- Strong problem-solving and decision-making abilities.
- Deep understanding of application architecture, integration, and software delivery practices.
- Ability to balance long-term strategy with hands-on execution.
Experience/Education Required/Sought:- 10+ years of progressive IT leadership experience.
- 5+ years leading application development teams and large-scale technology initiatives.
- Have meaningful prior software development experience across architecture, coding, testing, deployment, and production support.
- Experience managing ERP-related development and support organizations.
- Experience leading web development and integration teams.
- Proven success managing multiple concurrent projects and cross-functional teams.
- Experience building and leading both onshore and offshore technology teams.
- Experience with AS/400 development environments.
- Experience in distribution, manufacturing, supply chain, e-commerce, or related industries.
- Experience with digital commerce platforms, APIs, EDI, and cloud-based technologies.
• Meaningful prior experience as a software developer, with a strong understanding of the software development lifecycle, architecture, coding practices, testing, deployment, and production support.
