Expertise in software licensing and contracting including various models like SaaS and subscription.
In-depth knowledge of revenue recognition standards (ASC606, IFRS15).
Preferred background in ERP software and specifically IFS products.
Over 5 years of relevant experience in Sales Operations or Deal Desk roles.
Strong proficiency in Microsoft Office, particularly Word and Excel.
Exceptional problem-solving, communication, and multitasking abilities.
University degree in Finance, Accounting, or Business preferable.
Responsibilities
Manage and track business opportunities to ensure timely deal submissions.
Ensure compliance with company policies and manage sales transaction approvals.
Assist Sales with pricing proposals and product configurations.
Draft and review necessary documentation for sales transactions.
Act as the primary contact for the sales team regarding revenue recognition and contracts.
Analyze existing customer contracts and provide insights.
Collaborate with internal partners and interact with external clients on sales matters.
Benefits
Flexible paid time off, including sick and holiday leave.
Comprehensive medical, dental, and vision insurance.
401K plan with company contributions.
Flexible spending accounts to manage healthcare costs.
Life insurance and disability benefits.
Tuition assistance for continued education.
Opportunities for community involvement and volunteer events.
Full Job Description
Job Description
IFS's Deal Desk is the key operation that supports the Sales organization with all aspects of the Quote to Close process cycle, from pricing a quote through to a contract signature. Senior Deal Desk Specialists are the business partners and trusted advisors to Sales to ensure that all needs within the Quote to Close Process are achieved with the best efficiency and speed possible. They are the first line for the administration of all the documentation needed to execute a software license transaction, ensuring that revenue on a customer signed agreement is optimized as the best possible transaction for both the Customer and IFS and that revenue can be booked successfully. The role requires financial, legal and technical product knowledge related to IFS Software Licensing and IFS Cloud Hosting Services.
Duties:
Manage, prioritize, and proactively track assigned business opportunities for the current quarter and future quarters to ensure timely submissions and active engagement on deal strategy and negotiations.
Ensuring compliance of sales deals with any relevant company policies, procedures and processes or other demands (e.g. Government specifications). Manage the approval process for sales transaction in the IFS Approval Request system.
Assist and advise Sales with product configurations and pricing proposals.
Draft, review, and administer any documentation necessary for sales transactions and their approval.
Act as first line support to the sales team on revenue recognition or contractual matters relating to sales transactions, act as liaison to Finance and Legal Departments on those transactions.
Provide interpretation and analysis of existing customer contractual documents.
Interact with all internal business partners involved in the execution and closure of sales transactions. E.g. Finance, Presales, Legal, Technology Alliances, Partner Managers, Product Managers, Corporate and Global functions.
Interact with external clients and vendors at various levels on contract and business-related matters, if necessary.
Ensure fiduciary responsibility to IFS.
Other duties and projects as may be assigned in relation to the Deal Desk team.
Qualifications
Expertise in software licensing and contracting, including perpetual, subscription, hosting services and SaaS models.
Expertise in Software & Maintenance revenue recognition criteria and regulations (ASC606 and IFRS15).
Good knowledge ERP software portfolio and solutions, IFS products or related ERP software vendors, preferred but not required.
5+ years' experience in a Sales Operations, Contract Management or Deal Desk environment.
Proven ability in a Sales Operations, Contract Management or Deal Desk environment.
Strong PC skills with Microsoft Office products, especially MS Word and MS Excel.
Strong problem-solving skills.
Excellent verbal and written communication skills.
Agile mindset with a proven ability to multi-task and work under pressure, meet deadlines and able to work independently.
Good presentation skills and ability and confidence to interact with both internal and external customers.
Ability to act with tact and discretion and a sense of humor.
Ability to handle confidential information.
University or equivalent qualification in Finance, Accounting, or Business preferable.
Ability to see business use cases from strategic through to operational levels.
Ability to prepare accurate and concise materials.
Demonstrated ability to variable day to day activities and manage multiple and competing priorities.
Curious, eager to learn, and willing to roll your sleeves up and dig into a dynamic and dynamic growth culture..
What We're Offering
Flexible paid time off, including sick and holiday
Medical, dental, & vision insurance
401K with Company contribution
Flexible spending accounts
Life insurance and disability benefits
Tuition assistance
Community involvement and volunteering events
Additional Information
We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles, while also valuing inclusive workplace experiences. By fostering a sense of community, we drive innovation, strengthen connections, and nurture belonging. Our commitment ensures you can work in a way that suits you best, while also engaging with colleagues to share ideas and build meaningful relationships.
