Job DescriptionProduct Managers at U.S. Bank are customer obsessed in driving product planning, visioning, development, management, and customer experience to deliver on our human + digital product strategy and staying one step ahead of evolving economic, technological, and customer needs.
Primary Responsibilities PRODUCT P&L
- Drive product profitability and performance, managing short- and long-term outcomes of product portfolio including connection to roadmap, objectives, key results, and strategic investments.
PRODUCT STRATEGY, VISION, AND PLANNING
- Pull from market and competitive insights, unmet customer needs, and internal business priorities to help shape the product vision (target customer segments, markets, channels, go to market approach, and value propositions).
- Aligns this strategic vision with cross-functional stakeholders to shape product roadmap, investment areas and success measures.
- Has technical know-how, understand the product technical architecture and understand the economics of technical investments.
PERFORMANCE MEASUREMENT AND OPTIMIZATION
- Develop, analyze, monitor, and report on performance metrics from internal and external sources to identify key trends and opportunities for continuous improvement.
- Utilize performance metrics to drive towards progress on identified strategies and initiatives.
- Influence and drive alignment across functions, channels, and lines of business to set product strategy, manage performance, and optimize execution.
PRODUCT DEVELOPMENT
- Drive product development and actively engage cross-functional stakeholders to enable faster speed to market and maximize return on spend in decision making for the product roadmap (e.g., issue resolution, MVP definition, ongoing prioritization).
- Prioritize resources across developing new products and reimagining existing products.
CHANNEL ALIGNMENT AND MANAGEMENT
- Gather competitive, customer, market, and internal business priorities to assess the performance of our product portfolios in each segment and develop solutions that drive growth and performance across digital and human channels.
- Collaborate across channels to define and deliver product performance goals (e.g., revenue, customer experience, etc.).
CUSTOMER EXPERIENCE RESEARCH, INSIGHT AND EXECUTION
- Identify initial and ongoing product-market fit by communicating and incorporating customer/user needs, competitive landscape, business objectives, the bank's strategic advantage and economic environment to enhance new or existing products.
- Demonstrate deep understanding of target customer through internal/external research (e.g., creation of personas, story maps, product chartering/mapping experience).
Basic Qualifications - Bachelor's degree, or equivalent work experience
- Typically has ten or more years of related work experience
Preferred Requirements - Track record of driving large multi-discipline, multi-level teams to deliver exceptional results in a large, complex, matrixed organization
- Experience managing cross functional areas with direct / indirect reports
- Demonstrated experience in driving relationship growth
- Knowledge of strategic direction and practical / conceptual grounding in the function
- Deep knowledge of industry and competitor products / services
- Strong influencing, coaching, mentoring skills
- High level of Executive Presence
- Proven success in building trust-based relationships with peers and key stakeholders
*This role requires working from a U.S. Bank location three (3) or more days per week.Benefits:Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:
- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
- Paid vacation (from two to five weeks depending on salary grade and tenure)
- Up to 11 paid holiday opportunities
- Adoption assistance
- Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Review our full benefits available by employment status here.
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $126,820.00 - $149,200.00
Posting may be closed earlier due to high volume of applicants.