Allison Transmission Holdings, Inc

Senior Customer Integration Engineer

Manufacturing & Automotive
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • BS in Mechanical or Electrical Engineering, or equivalent experience
  • 5+ years of powertrain engineering experience
  • Strong project management skills for multiple tasks
  • Proficiency in oral and written communication
  • High interpersonal skills for cross-cultural collaboration
  • Detail-oriented with a focus on precision
  • Willingness to travel approximately 30% of the time

Responsibilities

  • Ensure proper application of Allison products in customer equipment
  • Apply engineering principles and integration tools for optimal installations
  • Develop and maintain relationships with OEM and end-user customers
  • Act as the technical resource for all Allison product aspects
  • Understand and comply with OEM release process requirements
  • Stay updated on industry developments and competitive information
  • Communicate product features and implementation requirements to relevant teams

Benefits

  • Choice of medical plans with prescription coverage
  • Employer HSA contribution
  • Dental & Vision Insurance
  • Paid Parental Leave
  • Short & Long-Term Disability
  • Voluntary benefits like Critical Illness and Pet Insurance
  • 401K with company match and contributions
  • Accrued Paid Time Off
  • 12 Paid Holidays + 1 Floating Holiday
  • Robust employee wellness program
  • Tuition assistance program
Full Job Description

Benefits:

The below list features some of the benefits currently available. Eligibility may be subject to the terms and conditions of governing documents and available benefits may be subject to change at the company’s discretion.

  • Choice of medical plans with prescription coverage

  • Employer HSA contribution

  • Dental & Vision Insurance

  • Paid Parental Leave

  • Short & Long-Term Disability

  • Other voluntary benefits including: Critical Illness, Hospital Indemnity, Identity Theft Protection and Pet Insurance

  • 401K with generous Company match & contribution

  • Accrued Paid Time Off

  • 12 Paid Holidays + 1 Floating Holiday

  • Robust employee wellness program

  • Tuition assistance program

Job Description:

This role in Customer Integration Engineering will be responsible for activities, in support of assigned OEMs and Allison distributors managing OEMs that design, develop and manufacture off highway mining vehicles, oil field services equipment and other off highway equipment such as trenchers, augers and log yarders that use Allison Transmission Off-Highway products.Activities will include support of OEM integration, troubleshooting and resolution of customer issues, assisting in development and testing of new features and functionality and management of customer test programs.

Key Responsibilities:

Employee will be responsible for ensuring proper application of Allison products into customer equipment and vehicles. Employee will apply sound vehicle and power pack design principals along with Allison developed integration tools to optimize installations and maximize value to the OEM and end-user customers.

Employee will develop relationships to ensure effective communication of all related information with OEM and end-user customers, Allison's Distributor/Dealer network, Allison Marketing, Sales and Service organizations, and pertinent Indianapolis personnel.

Employee will be the resource for all technical aspects of Allison products. This will include activities throughout the product release cycle, including but not limited to power pack design and testing, configuration specification development, product integration activities, and issue investigation and resolution support.

Employee will work with Allison distributors and OEM customers to understand release process requirements and develop and implement plans to maximize compliance to OEM requirements.

Employee will work to keep current with Allison and industry technical developments. Employee will also recognize any regulatory or competitive information during the course of doing business and transfer this information to the appropriate Allison organizations.

Employee will be responsible for communicating future Allison products and features, as well as any defined implementation requirements. OEM and end-user requirements will also need to be communicated to appropriate departments within Allison Transmission.

Key Performance Measures:

·Development of in-depth knowledge of Allison Transmission Off-Highway Products and their application

·Development of in-depth knowledge of off-highway mining, oil field services, other off-highway equipment vocations

·Development of strong customer and Allison Transmission multi-functional team business relationships and assist in meeting business goals

·        Help lead successful integration and optimization of Allison Transmission Products into customer equipment and vehicles

·Actively support identification, development and integration of new product features and functionality

Qualifications:

·BSME or BSEE or equivalent experience

·Five or more years of powertrain engineering experience

·Ability to manage numerous projects simultaneously

·Proficient in oral and written business communication

·High level of interpersonal skills to work optimally with others and cross-culturally

·Ability to generate clear and concise formal communications

·Attention to details

·Willingness to travel approximately 30% of time to support customer programs

About Allison Transmission Holdings, Inc

Allison Transmission is an American manufacturer of commercial duty automatic transmissions and hybrid propulsion systems. Allison products are specified by over 250 vehicle manufacturers and are used in many market sectors including bus, refuse, fire, construction, distribution, military and specialty applications. Allison was founded in 1915 in Indianapolis, Indiana, where the company's global headquarters still resides today. Allison Transmission is the world's largest manufacturer of fully automatic transmissions for medium- and heavy-duty commercial vehicles and is a leader in hybrid-propulsion systems for city buses.
Learn more about Allison Transmission Holdings, Inc
Size
3,400 employees
Market Cap
$3.8 billion
Industry
Net Income
$299 million
Founded
1915
5 Year Trend
+5.5%
Revenue
$2 billion
NASDAQ

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