POSITION SUMMARY
We are seeking an experienced Senior Salesforce CRM Developer to serve as a technical leader on our Salesforce platform. In this role, you will own the architecture and delivery of complex enhancements, drive platform strategy, and serve as a subject matter expert across CRM development and integration. The ideal candidate brings deep hands-on Salesforce development expertise, a strong command of Salesforce Connect and external data integration patterns, and a track record of delivering enterprise-grade solutions in collaboration with cross-functional teams.
CORE RESPONSIBILITIES
Platform Development & Architecture
- Architect, develop, and deploy sophisticated Salesforce solutions including Apex, Lightning Web Components (LWC), platform events, and custom APIs.
- Design and implement StoreConnect integrations for an e-commerce environment, ensuring seamless data flows between the storefront, Salesforce core, and downstream systems.
- Design and implement Salesforce Connect integrations using OData protocols and External Objects to surface real-time external data within Salesforce without data replication.
- Evaluate and recommend integration patterns - Salesforce Connect, REST/SOAP APIs, middleware platforms, or ETL - based on data volume, latency, and business requirements.
- Lead end-to-end enhancement projects, including requirements gathering, solution design, development, testing, and production deployment.
AI & Emerging Technology
- Evaluate and pilot Salesforce AI capabilities including Agentforce and Data Cloud, identifying opportunities to automate workflows and surface intelligent insights across subsidiaries.
- Stay current on Salesforce releases and the broader platform roadmap; assess feature impact on existing configurations, customizations, and integrations tri-annually and communicate findings to stakeholders.
Integration & Data Governance
- Manage and optimize integrations between Salesforce and third-party enterprise systems (NetSuite ERP, billing, marketing platforms, etc.).
- Oversee data governance practices including data quality, deduplication, migration, and access controls.
- Lead platform health reviews, proactively identify technical debt, and champion continuous improvement initiatives.
Leadership & Collaboration
- Serve as a technical mentor to junior and mid-level developers, conducting code reviews and establishing development standards.
- Partner with architects, business analysts, and stakeholders to translate complex business processes into scalable, maintainable platform solutions.
- Support administrative controls such as role configuration and user account setup on an as-needed basis to supplement the Salesforce Administrator function.
QUALIFICATIONS
Required Experience:
- Bachelor's degree in computer science, engineering or related field (or equivalent experience).
- 5+ years of hands-on Salesforce development experience, with at least 2 years in a senior or lead capacity.
- Advanced proficiency in Apex, SOQL/SOSL, Lightning Web Components, and declarative automation tools (Flow, etc.).
- Demonstrated experience with Salesforce Connect, including configuration of external data sources, OData adapters, and External Objects.
- Strong understanding of integration architecture - REST/SOAP APIs, platform events, change data capture, and middleware tools.
- Deep knowledge of the Salesforce security model, sharing architecture, and governor limits.
- Experience with DevOps tooling and CI/CD pipelines (Salesforce CLI, Gearset, Copado, or equivalent).
- Proven ability to lead technical projects and communicate effectively with both technical and non-technical stakeholders.
Preferred Background:
- Salesforce Certified Platform Developer II; additional certifications strongly preferred (Administrator, Integration Architecture Designer, Sales/Service Cloud Consultant, etc.).
- Experience with Salesforce Connect custom adapters using Apex Connector Framework for non-OData sources.
- Familiarity with CPQ, Revenue Cloud, Experience Cloud, Service Cloud or Marketing Cloud.
- Exposure to enterprise integration platforms such as MuleSoft, Boomi, Informatica, or Workato.
- Experience in agile/scrum environments with formal sprint and backlog management.