OverviewAs a Senior Consultant, Technology Implementation & Client Delivery, you will play a key role in leading and delivering end-to-end implementation projects for KPMG's digital platforms and technology-enabled solutions. You will work directly with clients and internal stakeholders to understand business requirements, configure and deploy solutions, lead implementation workstreams, and drive successful adoption.
This role sits at the intersection of technology implementation, client delivery, business process transformation, and emerging technologies. It offers the opportunity to lead meaningful client engagements, work hands-on with enterprise platforms, and help organizations modernize the way they operate through innovative digital solutions.
We are looking for a professional who is client-service oriented by default-someone who can balance multiple projects, thrive in fast-paced environments, and take ownership of delivering exceptional client outcomes.
What you will do- Lead end-to-end implementation projects for KPMG digital solutions and client-facing technology platforms, from discovery through deployment, adoption, and ongoing support
- Facilitate client workshops and design sessions to understand business processes, gather requirements, and translate them into scalable technology solutions
- Configure and implement platform capabilities including workflows, security, permissions, dashboards, reporting, document management, and other business process automation features
- Manage project delivery activities including workstreams, timelines, risks, testing, deployment readiness, and stakeholder communications
- Provide hands-on client support by troubleshooting implementation challenges, managing enhancement requests, and driving solution adoption after go-live
- Deliver onboarding, training, change management, and knowledge transfer activities while creating implementation documentation and delivery playbooks
- Become a trusted product subject matter expert, collaborating with product, technology, client, and global teams to lead successful implementations, shape solution improvements, leverage AI and stay current with new features, releases, and platform innovations
- Drive continuous improvement initiatives by identifying opportunities to streamline implementation processes, standardize delivery approaches, optimize resource utilization, and enhance the overall client delivery experience
What you bring to the role- Bachelor's degree in Business, Information Systems, Technology, Engineering, Computer Science, or a related field
- 3-6 years of experience delivering enterprise technology, SaaS, workflow, automation, or business application implementations in a client-facing environment
- Experience delivering and leading end-to-end technology implementations within a professional services, consulting, or enterprise business environment, including requirements gathering, configuration, testing, deployment, and post-production support
- Strong business analysis and process design skills with the ability to translate client requirements into practical technology solutions
- Experience working with workflow, automation, document management, low-code/no-code, or other enterprise business platforms
- Strong consulting, stakeholder management, and communication skills, including client workshops, solution demonstrations, and executive-facing interactions
- A client-focused self-starter with a proven ability to lead implementations, manage competing priorities, solve complex challenges, and deliver results in fast-paced environments
- Demonstrated ability to streamline delivery processes, drive operational efficiencies, and scale implementation best practices across teams and client engagements
KPMG Ontario Region Pay Range InformationThe expected base salary range for this position is $77,500 to $127,500 and may be eligible for bonus awards. The determination of an applicant's base salary within this range is based on the individual's location, skills & competencies, and unique qualifications. In addition, KPMG offers a comprehensive and competitive Total Rewards program.
Providing you with the support you need to be at your bestOur Values, The KPMG WayIntegrity, we do what is right |
Excellence, we never stop learning and improving |
Courage, we think and act boldly |
Together, we respect each other and draw strength from our differences |
For Better, we do what matters
We believe technology should empower human judgment, not replace it. It's one of the many ways we're delivering on our vision of being a technology-first, people-driven firm.
