Aon

Senior Communications Consultant (Consumer Benefit Solutions)

Aon$80K — $85K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years experience in content writing or project management, preferably in HR and benefits
  • Strong organizational skills with ability to manage multiple projects simultaneously
  • Exceptional client service skills with excellent written and verbal communication
  • Critical thinking and consultative approach to cross-departmental collaboration
  • Proven ability to deliver engaging messages through both print and digital channels

Responsibilities

  • Attend client meetings to discuss communications strategies and engagement approaches
  • Develop and update various benefit communication materials
  • Manage projects from inception to completion, coordinating deadlines and tasks
  • Prepare and proofread content for final materials
  • Provide product education and assist with special projects as needed
  • Review materials and support colleagues when necessary
  • Continuously implement new functions and industry best practices

Benefits

  • Comprehensive health insurance (medical, dental, vision)
  • 401(k) savings plan with employer contributions
  • Employee stock purchase plan
  • 15 days of paid vacation plus 12 paid holidays annually
  • Tuition assistance and adoption assistance programs
  • Commuter benefits and health savings accounts
  • Global Wellbeing Days to focus on personal wellness
  • Employee assistance program including free counseling sessions
Full Job Description
Senior Communications Consultant - Consumer Benefit Solutions

Are you interested in a communications position that allows you to work as a content writer, project manager, and client consultant? Do you have a knack for explaining sophisticated concepts in easy-to-understand language across multiple platforms?

Aon Consumer Benefit Solutions is hiring for a Senior Communications Consultant in a hybrid role with the flexibility to work both virtually and from our Hammonton, NJ office. Although we would prefer a candidate to work in a hybrid role, we are willing to consider a virtual work arrangement for a strong candidate.

What the day will look like

Senior Communications Consultants develop open enrollment communications campaigns for clients' annual benefits enrollment periods. Materials range from posters and postcards to benefit guides, microsites, videos and more. A typical day includes 60% content development, 20% project management, and 20% client consulting. Responsibilities include:
  • Attend client meetings and lead discussion of communications initiatives with a consultative approach creating engagement strategies based on client's needs
  • Develop and update various benefit communication materials including benefit guides, educational inserts, and other materials as directed
  • Manage various projects from start to finish while coordinating deadlines and prioritizing tasks for multiple projects with short turnaround times
  • Prepare content, while being responsible for edit rounds and proofreading finalized materials
  • Provide product education and assist with special communications projects as needed
  • Assist in reviewing other materials and supporting colleagues as necessary
  • Continuously discover and implement new functions and industry best practices to maximize efficiency
  • Keep abreast of communication and benefit trends

How this opportunity is different

Senior Communications Consultants work autonomously as the communications subject matter experts for their clients. They manage open enrollment campaigns from design and content creation to distribution and web development. Yet they have the support of the full-service communications team including production, design, and web development. They also collaborate with Health Solutions and Account Management to tailor campaigns to meet clients' needs and reach their employee populations.

Skills and experience that will lead to success
  • 5+ years of experience in content writing or project management; HR and benefits content experience preferred
  • Ability to organize and simultaneously handle multiple projects while working as an integral part of a team, cultivating relationships, and working independently or with minimal direction
  • Effective client service expertise with excellent written and verbal communication skills
  • Ability to think critically and work consultatively across departments and with clients
  • Experience delivering accurate, timely and engaging messages, through print and online channels

Education
  • Bachelor's degree in Communications, Journalism, Marketing or a related degree

Pay Transparency:

The salary range for this position (intended for U.S. applicants) is $80,000 to $85,000 annually. The actual salary will vary based on applicant's education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant's geographic location.The salary range reflected is based on a primary work location of Hammonton, New Jersey. The actual salary may vary for applicants in a different geographic location.

This position is eligible to participate in one of Aon's annual incentive plans to receive an annual discretionary bonus in addition to base salary. The amount of any bonus varies and is subject to the terms and conditions of the applicable incentive plan.

How we support our colleagues:

This position is eligible to participate in one of Aon's annual incentive plans to receive an annual discretionary bonus in addition to base salary. The amount of any bonus varies and is subject to the terms and conditions of the applicable incentive plan.

Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon's discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.

In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

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About Aon

Aon plc is a leading global professional services firm that provides a broad range of risk, retirement and health solutions. The company was founded in 1982 and is headquartered in London, England. Aon operates in more than 120 countries and has a team of over 50,000 employees. The company's services include risk management, insurance brokerage, reinsurance brokerage, human capital consulting, and retirement solutions. Aon is committed to helping clients manage risk and achieve their goals, and is known for its innovative solutions and industry expertise. The company is listed on the New York Stock Exchange under the ticker symbol AON.
Learn more about Aon
Size
50,000 employees
Market Cap
$62.1 billion
Industry
Net Income
$1.9 billion
5 Year Trend
+5.3%
Revenue
$11 billion
NASDAQ

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