Role OverviewWe are seeking a dynamic and experienced
Senior Clinical Solution Analyst to join our Clinical Solution Delivery team. This customer-facing role is responsible for translating study protocols into high-quality study builds and serving as the product subject matter expert to both the Evinova study team and our customers.
You will operate at the intersection of product expertise and study execution for our customers, collaborating closely with cross-functional teams to optimize clinical trial delivery and ensure outstanding outcomes. In addition, you will work alongside our product team, providing valuable input on feature development and improvements that support our mission to deliver market-leading digital health solutions.
This role will serve as the product subject matter expert within the Delivery organization, ensuring accurate study design and configuration for clinical trials. This position requires deep experience in clinical study setup, strong leadership capabilities, and a passion for understanding product functionality and industry standards. You will champion guidelines, influence improvements, and foster a culture of innovation and excellence across the team.
While this is a remote position, the role is customer-facing by design. You will be expected to travel on-site with customers as needed - particularly during study design and testing - building the relationships and trust that underpin successful delivery.
Responsibilities- Customer Delivery: Drive study design, requirements gathering, specification drafting and configuration activities for customer projects to ensure successful delivery of clinical trials.
- Product Subject Matter Expertise: Serve as the product SME within the Delivery organization for product capabilities, maintaining deep knowledge of configuration workflows and industry standards.
- Expert in End-to-End Delivery: Ensure delivery excellence across all phases of global study execution, from planning to go-live, bringing to bear deep understanding of the full delivery lifecycle.
- Cross-Functional Collaboration: Work closely with other members of Delivery leadership and Product teams to improve processes, influence improvements, and align on strategic goals. Find opportunities to optimize study setup processes and implement procedures across the team.
- Pre-Sales Support: Partner as needed with the Commercial team to assess solution feasibility, ensuring proposed configurations align with product capabilities and delivery timelines.
- Training: Participate in the development of materials that share product knowledge and study design expertise within the team and across delivery functions.
- Industry Insight: Stay informed on clinical trial trends and regulatory requirements to guide team practices and product input.
- Risk Management: Proactively identify risks in study delivery and implement mitigation strategies to ensure successful outcomes.
Essential Requirements- Bachelor's Degree
- Minimum 5+ years of experience
- Proven experience working with clinical trial technologies (eCOA, eConsent, IRT, connected devices etc.) to design and/or implement solutions.
- Extensive hands-on experience delivering clinical studies for top 10 pharma companies, including leading study design, requirements gathering, and configuration activities.
- Ability to interpret and apply study protocols accurately to system design and configuration.
- Skilled in conducting software demonstrations and distilling technical nuance into simple explanations to diverse customers.
- Deep understanding of the industry landscape and standards for clinical trial technology and product functionality.
- Strong knowledge of end-to-end delivery processes and achievements for clinical trials and digital health platforms.
- Excellent leadership, mentoring, and communication skills, with the ability to influence cross-functional teams.
- Experience collaborating with Product, Engineering, and Commercial teams to provide input on solution feasibility and product enhancements.
- Hands-on experience with Atlassian Suite (Jira, Confluence).
- Familiarity with SOP/WI development and audit readiness; experience supporting internal and external audits.
- Demonstrated ability for driving process innovation, tooling adoption and/or standardizations across cross-functional teams.
This role is approved for remote working. The remote designation reflects the global nature of the customer portfolio and the expectation that meaningful, high-quality in-person engagement with customers is a core part of how this role operates, not an occasional addition to it.
The annual base pay for this position ranges from $124,320.00 - $186,480.00 USD Annual. Hourly and salaried non-exempt employees will also be paid overtime pay when working qualifying overtime hours. Base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition, our positions offer a short-term incentive bonus opportunity; eligibility to participate in our equity-based long-term incentive program (salaried roles), to receive a retirement contribution (hourly roles), and commission payment eligibility (sales roles). Benefits offered included a qualified retirement program [401(k) plan]; paid vacation and holidays; paid leaves; and, health benefits including medical, prescription drug, dental, and vision coverage in accordance with the terms and conditions of the applicable plans. Additional details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an "at-will position" and the Company reserves the right to modify base pay (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
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Date Posted10-Nov-2026
Closing Date18-Nov-2026
