Aon

Senior Claims Advocate - Financial Services Group

Aon$91K — $114K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in claims management, legal, or insurance roles
  • Strong understanding of the claims management process
  • Knowledge of Financial Lines market and insurer relationships
  • Excellent analytical skills and attention to detail
  • Strong customer and interpersonal skills
  • Proficiency in MS Office suite
  • Bachelor's degree or equivalent professional experience

Responsibilities

  • Manage the entire claims process for clients in the Financial Services Group
  • Advise clients on reporting procedures and claims processes
  • Ensure accurate and timely reporting of claims
  • Establish communication between clients and insurers
  • Serve as the primary point of contact for client claims matters
  • Advocate for clients' interests with insurers
  • Collaborate with clients to keep insurers updated on claims status
  • Engage with insurers to facilitate claim resolutions

Benefits

  • 401(k) savings plan with employer contributions
  • Employee stock purchase plan
  • Medical, dental, and vision insurance
  • Paid vacation and sick leave
  • Tuition assistance and adoption assistance
  • Commuter benefits and employee assistance program
  • Discretionary annual bonus eligibility
Full Job Description
Senior Claims Advocate - Financial Services Group

As part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective solutions as part of our Financial Services Group Legal and Claims Practice Group.

This will be a hybrid role working from our New York, Chicago, Atlanta, Denver or Connecticut Aon office location.

What the day will look like
  • Manage the claims process for Aon's Financial Services Group's ("FSG") clients from start to finish
  • Provide expert advice on reporting procedures and claims process
  • Ensure timely and accurate reporting of claims
  • Obtain and review coverage positions from insurers
  • Establish and manage lines of communication between clients and insurance carriers
  • Serve as the point person for the client on all FSG claims related matters
  • Serve as the client's advocate with the insurers
  • Partner with clients to ensure that insurers are updated as necessary with respect to pending claims
  • Obtain consent from insurers for retention of defense counsel and vendors
  • Engage insurers in resolution of claims, such as seeking consent to settlement opportunities and ensuring payment of defense fees and expenses
  • Assist clients and brokers on coverage issues for Directors and Officers Liability, Errors and Omissions, Employment Practices, Fiduciary, and Fidelity policies
  • Maintain adequate documentation of claims related correspondence
  • Work alongside Claims Attorneys to help clients resolve complex claims issues
  • Contribute to data produced by the Legal and Claims Practice Group for the benefit of internal and external clients
  • Any and all other responsibilities as deemed necessary by supervisor to achieve the purpose of the job


How this opportunity is different

Our approach to claims management is quite simple: through hard work, dedication, and creative thinking, we can help our clients achieve favorable claim resolutions. We are proud of the investment our firm has made in this valuable client resource and firmly believe Aon's Legal and Claims Practice Group is a significant competitive advantage for our clients.

Skills and experience that will lead to success
  • Demonstrates a strong understanding of claims management process
  • Possesses knowledge of Financial Lines market and insurer partners
  • Analytical skills
  • Attention to detail
  • Customer and interpersonal skills
  • Skilled in MS Office suite
  • Has at least 5 years' experience handling claims or commensurate legal or insurance experience


Education: Bachelor's degree or equivalent years of proven experience

For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances.

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Pay Transparency Laws:

The salary range for this position (intended for U.S. applicants) is $91,800 - $114,800 annually. The actual salary will vary based on applicant's education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant's geographic location.

The salary range reflected is based on a primary work location of New York. The actual salary may vary for applicants in a different geographic location.

This position is eligible to participate in one of Aon's annual incentive plans to receive an annual discretionary bonus addition to base salary. The amount of any bonus varies and is subject to the terms and conditions of the applicable incentive plan.

A summary of all the benefits offered for this position:

Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon's discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.

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About Aon

Aon plc is a leading global professional services firm that provides a broad range of risk, retirement and health solutions. The company was founded in 1982 and is headquartered in London, England. Aon operates in more than 120 countries and has a team of over 50,000 employees. The company's services include risk management, insurance brokerage, reinsurance brokerage, human capital consulting, and retirement solutions. Aon is committed to helping clients manage risk and achieve their goals, and is known for its innovative solutions and industry expertise. The company is listed on the New York Stock Exchange under the ticker symbol AON.
Learn more about Aon
Size
50,000 employees
Market Cap
$62.1 billion
Industry
Net Income
$1.9 billion
5 Year Trend
+5.3%
Revenue
$11 billion
NASDAQ

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