We are looking for a Senior Claims Advisor to join our team in our Toronto, London, Waterloo, or Hamilton offices!As a Senior Claims Advisor, you will directly report to the Vice-President - Claims, Central Region and work closely with lawyers, underwriters and adjusters to conduct analysis of claims and coverage and recommend solutions to coverage issues.
If you are looking for a dynamic work environment, keep reading!
Your day as a Senior Claims Advisor- Conduct analysis of claims and coverage and recommend solutions to coverage issues.
- Provide technical expertise to internal and external clients regarding claims coverage.
- Negotiate payments and reimbursements with the insurers on the client's behalf.
- Update the client on the status of the claim as required.
- Ensure that the Client Executive is up to date on the current claims status of the account.
- Enter and maintain current and accurate information in EPIC.
- Maintain current and accurate files and documentation for each claim.
- Build and maintain excellent working relationships with adjusters, insurers and related trades and suppliers.
- Identify any client or system issues that may arise to the appropriate individuals.
- Comply with all corporate policies and procedures.
- Develop claims management reports and distribute reports to management and/or clients as required.
- Develop and distribute claim notification reports identifying major losses, trends or frequency for management and/or clients.
- Mentor and support the Claims team with problem files and difficult situations.
- Participate in presentations to clients and prospective clients and/or Associations.
Our ideal candidate- 7 to 10 years of relevant experience in claims handling.
- Strong insurance background and excellent knowledge of Auto/Transportation and Casualty lines of business and related coverages.
- RIBO Licensed preferred; must be willing to get licensed if not already.
- CIP, CRM certification is an asset.
- Customer focused and service oriented.
- Attention to detail and precise.
- Strong analytical, problem solving and communication skills.
- Effective time management and organizational skills.
- Ability to work well independently and as part of a team.
- Good command of the Microsoft Office Suite (Word, Excel, ...)
- EPIC systems knowledge is an asset.
This posting is for an existing vacancy position.
The expected salary for this role ranges from $90,000 to $128,000. Annual salary will be determined by factors including prior experience, location, business segment, and relevance of the candidate's skills to the role.
