Senior Claims Adjuster, Casualty & Litigation

What it’s like to be a Northbridge Senior Claims Adjuster:

As a Senior Claims Adjuster, you will be part of a dynamic team that prides itself on having a sharp eye on detail while keeping the customer experience top of mind.  The Casualty and Litigation team handle a variety of third-party claims across several lines of business, including bodily injury, CGL, construction liability, product liability, D&O, and professional liability claims.  Our adjusters are responsible for providing efficient and prompt investigation, assessing coverage liability, and damages while working directly with third parties and counsel to drive the claim to conclusion.

We want your talent

If you are great at:

• Adjudicating intermediate to complex claims, including files in litigation
• Confirming coverage and completing a liability investigation
• Preparing file summaries for internal reporting, large loss, and reinsurance
• Effectively managing a busy day to day schedule
• Providing a great Customer experience

And you have:

• Post-Secondary Education in an Insurance focused program or related program
• Completed or working towards the CIP designation
• A minimum of 5 years of liability claim handling experience
• Experience with commercial lines an asset
• Strong technical skills with MS Office Suite
• Ability to clearly communicate with Claimants, Brokers, and Legal Council

We really mean it when we say we put you first. Here are a few ways how:

• Hybrid work! We have a flexible hybrid model that allows you to work from home up to 2 days per week, with added flexibility for when you really need it.
• We offer competitive salaries and support your financial health through our employee share purchase plan, pension plans, RRSP, discounts on staff insurance, and more!
• We help you prioritize your well‑being from day one through flexible health benefits, early leave days, wellness programs, rewards, and recognition programs.
• We are invested in helping you grow in your career through education assistance to complete your CIP, FCIP, CRM or other courses desired, internal mobility, leadership training, and mentoring programs.
• NBFC cares about the community and supports the causes you believe in with donation matching and team volunteer days.

We’re committed to pay transparency and fairness. The base salary range for this position is $78,000 – $108,000, which reflects the expected base pay for the position - not the total compensation package. The actual base salary offered may vary depending on your experience, skills, and alignment with the role. We’re also open to candidates at different levels, so if this range doesn’t quite match your expectations, don't let that hold you back.

This is a real opportunity — we’re actively hiring. If the role sounds like a good fit, we encourage you to apply. Beyond base pay, we offer a robust Total Rewards program that includes benefits, wellness support and other meaningful perks.

We also want to be transparent about our hiring process. While one of our systems includes AI capabilities, over 99% of our screening is done by real people. We believe in thoughtful, human‑centered hiring decisions and are committed to giving every application the attention it deserves.

#LI-Hybrid #LI-SK1