5+ years of technical claims handling experience, specifically in large loss and commercial sectors
Background in construction and property, emphasizing project management and appraisal
Experience interpreting commercial policies and making market recommendations
Possession of or pursuing CIP and/or FCIP designation
Strong report writing skills essential
Excellent customer service and teamwork abilities
Adaptability to a dynamic work environment with growth opportunities
Responsibilities
Review and analyze expert reports to inform claim decisions
Select and direct independent experts for investigations
Identify and pursue subrogation opportunities to recover costs
Develop and manage litigation plans and budgets
Record all file activities accurately in required systems
Maintain precise expense accounts for claim handling
Facilitate communication and relationship management with clients and insurance stakeholders
Benefits
Professional bonus plan
Car allowance and mileage reimbursement
Hybrid work arrangement
Opportunities for career growth
Collaborative team environment
Full Job Description
Job Description
Role Overview
The successful candidate will be a General Claims Adjuster for the Technical Services Team and will be working in a hybrid set up in Mississauga, Ontario. They will be actively involved in evaluating multi-line claims with a focus on property (commercial and personal lines) claims through loss investigation, and be responsible for negotiating settlements in accordance with provincial licensing requirements, while maintaining adequate production levels and customer relationships.
Annual base salary range is $87,000 to $124,000 annually. In addition to base salary, this role offers a professional bonus plan, car allowance and mileage reimbursement.
Responsibilities
Reviews and analyzes experts' reports
Selects and directs independent experts
Identifies and pursues subrogation opportunities
Secures and manages litigation disposition plans and budgets
Detailed recording of file activities and transactions in both Crawford and Company and client based systems
Maintains accurate expense accounts
Work with manager to maintain client relation
Ability to liaise and work with all facets of the insurance community including brokers, risk managers, legal counsel and regulators
Qualifications
5 or more years of functional and technical claims handling experience in large loss, commercial claims and liability
Ideal candidate will have a construction and property background specializing in project management, quantification and appraisal
Commercial policy interpretation and experience making recommendations to the market
Licensed or working towards CIP and/or FCIP designation
Strong report writing skills
Must be a team player with outstanding customer service skills
Willingness to work in a dynamic environment with opportunity for career growth
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About Crawford & Company
Crawford & Company is an independent provider of claims management and outsourcing solutions to carriers, brokers, and corporations. The company's services include claims management, loss adjusting, and risk management consulting. Crawford & Company has operations in over 70 countries and offers services in more than 100 countries. The company was founded in 1941 and is headquartered in Norcross, Georgia.
