Who You Will Work With:

The vacant Business Systems Analyst role will report to Leader Process and Operational Excellence as part of a team providing operational oversight for the Real Time Rail payments systems

What You Will Do:

Understand business needs

• Meet with stakeholders to understand problems, objectives, and desired outcomes

• Understand business processes, policies, and controls

Gather and document requirements

• Conduct interviews, workshops, and process reviews

• Translate business needs into functional and non-functional requirements

• Write user stories, use cases, acceptance criteria, and requirements specifications

Analyze business processes

• Map current-state (“as-is”) and design future-state (“to-be”) processes

• Identify gaps, redundancies, manual work, and opportunities for automation

• Recommend process improvements

• Translate between business and IT

• Explain technical concepts to business stakeholders

• Explain business requirements to developers, architects, and technical teams

• Resolve ambiguity ensuring everyone has the same understanding of the requirement

Define system solutions

• Help determine how systems should support business processes.

• Evaluate configuration vs. customization vs. new functionality.

Support development and implementation

• Clarify requirements for developers

• Review proposed solutions against business requirements.

• Participate in sprint planning, backlog refinement and demos

• Help manage scope and requirements changes.

Testing and quality assurance

• Develop or review test scenarios and acceptance criteria

• Support system/integration testing and UAT.

• Validate that the delivered solution meets requirements

• Help investigate and resolve defects.

Stakeholder management

• Facilitate workshops and decision-making

• Manage conflicting requirements and priorities.

• Obtain stakeholder approval/sign-off.

Documentation and governance

• Maintain requirements, process diagrams, decision logs, and system documentation

What You Bring:

• 3 to 4 years of experience working as a Business Systems Analyst

• Eligibility to work for Interac Corp. in Canada in a full-time capacity

What We27re Offering:

The hiring range for this position is $120,000 - $135,000, and you will also be eligible for our short-term incentive plan. The exact amount will depend on factors such as skills, experience, and job-related knowledge, but Interac27s commitment goes beyond compensation. Our Total Rewards package is designed to support your well-being and future, and includes:

• Generous vacation and wellness days to help you recharge

• Comprehensive employer-paid benefits coverage for peace of mind

• Market-leading employer-funded RRSP program to invest in your future

• Flexible hybrid work model for better work-life balance

• Access to a free and confidential 24/7 employee & family assistance program to offer support for you and your immediate family

• Pregnancy and parental leave top-up to support growing families

• Charitable donation matching with United Way to amplify your impact

Why Join Us?

At Interac, the impact we make, and the people who drive it, is profound. When you become part of our team, you27re joining a purpose-driven organization that27s shaping the future of digital finance in Canada. Here27s what you can expect:

• Investing in the Future 6 Help us unlock digital prosperity for all Canadians.

• Innovative Thinking 6 Collaborate on products, practices, and platforms that redefine what27s possible.

• Inclusive Culture 6 Be empowered to bring your whole self to work and realize your full potential.

• Inspiring Community 6 Work in an ecosystem where we lift each other up and rise together.

• Intentional Support 6 Enjoy flexible, supportive offerings that prioritize your total wellness.

Additional Pre-Employment Requirements:

To ensure the integrity of our organization, successful candidates will be required to complete background checks, which may include, Canadian Criminal Credit Check, Canadian ID Cross-Check, Public Safety Verification, 5-year Employment Verification, Education Verification, Credit Check, and Social Media Check.