Senior Business Process Analyst

Summary

The Division of Investment Management is seeking a Management and Program Analyst (Senior Business Process Analyst) to lead and advance its modern process management program, supported by in-house solutions, dashboards, and cloud technologies. The Analyst will advise leadership and drive continuous improvement. This role is ideal for a proactive, resourceful problem solver who enjoys developing practical solutions, exploring new technologies, and improving division operations.

Duties

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In this role as a Senior Business Process Analyst, you will be responsible for:

• Managing and continuously improving the division's process management program by maintaining a process register, coordinating recurring reviews, proactively identifying improvement opportunities, and implementing sustainable changes that strengthen operational efficiency and effectiveness.
• Researching, analyzing, and improving business processes and office operations by identifying inefficiencies, evaluating alternatives, and personally developing and implementing practical, innovative solutions.
• Advising senior leadership on operational performance and improvement opportunities by developing recommendations, performance measures, and analyses that support informed decisions and continuous improvement.
• Designing, developing, and maintaining SharePoint Online solutions, including sites, lists, libraries, pages, and information management tools that streamline workflows, improve access to information, and support division operations.
• Developing and maintaining interactive dashboards and reports using Power BI or comparable tools to monitor performance, identifying trends, providing actionable insights, and measuring the effectiveness of process improvements.
• Collaborating with staff and technical teams across the division to advance process improvements, building consensus, resolving implementation challenges, and driving initiatives through completion.
• Conducting annual risk and internal control testing and supporting audit coordination by evaluating process effectiveness, identifying risks, tracking findings and corrective actions, and recommending improvements to strengthen accountability.

Requirements

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Conditions of employment

• CITZENSHIP: You must be a US Citizen.
• SELECTIVE SERVICE: Males born after 12/31/59 must be registered or exempt from Selective Service (see https://www.sss.gov/)
• SECURITY CLEARANCE: Entrance on duty is contingent upon completion of a pre-employment security investigation. Favorable results on a Background Investigation may be a condition of employment or selection to another position.
• DRUG TESTING: This position may be subjected to drug testing requirements.
• PERMANENT CHANGE OF STATION (PCS): Moving/Relocation expenses are not authorized.
• DIRECT DEPOSIT: All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing.
• PROBATIONARY PERIOD: This appointment may require completion of a one-year probationary period.
• The selectee is required to report to the duty station(s) listed.

Qualifications

Time-in-grade for this announcement is one year at the GS/SK-13 level.

Applicants are responsible for confirming all required materials are submitted by the closing date of the announcement. Please check the HowYou Will Be Evaluated and Required Documents sections carefully, as missing documents will render the application incomplete and ineligible for review.

Qualifying experience may be obtained in the private or public sector. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. All qualification requirements must be met by the closing date of this announcement.

MINIMUM QUALIFICATION REQUIREMENT:

SK-14: Applicant must have at least one year of specialized experience equivalent to the GS/SK-13 level:

1. Process Improvement: Leading and personally performing business process improvement initiatives across multiple teams or functions, including mapping workflows, identifying inefficiencies, and implementing improvements.

2. SharePoint Online: Hands-on experience developing, configuring, and maintaining Microsoft SharePoint Online solutions, including lists, libraries, site pages, and related information management tools to support business processes and organizational operations.

3. Business Intelligence and Reporting: Hands-on experience developing interactive reports and dashboards using Microsoft Power BI, Tableau, or comparable business intelligence platforms beyond spreadsheet-based reporting.

Additional Experience (Desired but Not Required)

Experience developing and automating business workflows using Microsoft Power Automate, or building business applications using Power Apps or comparable low-code platforms.

ACCOMPLISHMENT RECORD COMPETENCIES: Your Accomplishment Record narratives should address the following competencies. See the How You Will Be Evaluated section below for more information:

Competency 1: Project and Process Oversight - Manages and coordinates programmatic tasks, projects, and processes, including

implementing innovative improvements.

Competency 2: Program Analysis - Examines and analyzes different types of data to assess the organization or program, or specific

issues within the organization or program, and make recommendations.

Competency 3: Teamwork and Collaboration - Interacts with internal and external others in a manner that advances agency goals and

objectives.

Competency 4: Research and Analysis of Support Functions- Conducts research on and suggests improvements to program and

office support functions.

Additional information

Supplementary vacancies may be filled in addition to the number stated in this announcement and may be filled from any division or office within the agency.

SEC COMPENSATION PROGRAM: Total salary (base pay + locality) is dependent upon duty location. The overall salary range listed above is provided for informational purposes; a selectee's initial pay will be established below the maximum rate of the range. The pay for current SEC employees will be determined according to the procedures specified in the agency's policy. Please visit the agency's Compensation Overview page for more information.

Disability Employment: For information on disability appointments, click here.

Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.