AMDEX is seeking an experienced Business Process Analyst to join our dynamic team supporting a federal client. The Business Process Analyst shall provide expert analysis, design, and implementation of business process improvements to enhance efficiency, effectiveness, and overall performance. The ideal candidate shall possess experience in business process analysis, process improvement, and project management, as well as excellent communication, interpersonal, and stakeholder management skills. The Business Process Analyst shall work collaboratively with stakeholders, including employees, management, and external partners, to identify areas for improvement and implement solutions that meet the organization's strategic objectives and operational needs.
Responsibilities:
Analyzing existing business processes to identify areas for improvement, inefficiencies, and opportunities for innovation, and developing recommendations for process enhancements that align with strategic objectives
Designing, developing, and implementing process improvements, in collaboration with stakeholders, to increase efficiency, reduce costs, and enhance overall performance
Gathering requirements from stakeholders, including employees, management, and external partners, and developing solutions that meet their needs and expectations
Developing and maintaining accurate, up-to-date, and accessible process documentation, including process maps, procedures, training materials, and guidelines, in accordance with document management policies and procedures
Providing training, support, and guidance to end-users on new processes and systems, to ensure successful adoption, utilization, and sustainability
Monitoring and evaluating process performance, using data-driven analysis and metrics, to identify areas for improvement and measure progress towards goals and objectives
Developing and maintaining key performance indicators (KPIs), metrics, and reports to measure process performance, and providing regular updates, at least [X] times per year, to stakeholders on process performance, progress towards goals, and recommendations for improvement
Requirements:
Bachelor's degree
At least five (5) years of relevant experience.
Certifications:
ADKAR or equivalent
AMDEX Corporation offers a competitive salary package and attractive benefits package.
Medical | Dental | Vision (Base plan employee premiums 100% company paid)
Employer Paid Life and Disability Insurance, STD and LTD
Employee Assistance Plan and Employee Discounts
11 Federal Holidays | PTO accrual with carryover
401(k) Plan with company match | Flexible Spending Accounts: Medical, Dependent, Transit
Tuition Reimbursement&Training Assistance
Visit our Careers website at www.amdexcorp.com/amdex-ai-jobs/ .
About AMDEX Corporation
AMDEX Corporation is a technology solutions provider that specializes in data management, software development, and IT support services. The company was founded in 1987 and is headquartered in Reston, Virginia. AMDEX serves clients in the federal government, healthcare, and commercial sectors. The company's services include data analytics, cybersecurity, cloud computing, and mobile application development. AMDEX has received numerous awards for its work, including the Small Business Administration's Small Business of the Year award.
