Minimum three years of relevant industry experience.
University degree or equivalent education and experience.
Fluency in English and Spanish with strong communication skills.
Proven ability to facilitate meetings and gather requirements in both languages.
Strong analytical, problem-solving, and decision-making skills.
Experience with business analysis, requirements gathering, and process mapping.
Knowledge of iFAST solutions.
Responsibilities
Lead business analysis for medium-sized client onboarding initiatives.
Conduct due diligence and define target operating models for new clients.
Gather, analyze, document, and validate business requirements.
Translate operational and regulatory changes into actionable requirements.
Collaborate with stakeholders to ensure clear understanding of requirements.
Facilitate bilingual meetings and workshops as needed.
Develop and maintain business analysis documentation according to best practices.
Benefits
Comprehensive compensation and benefits package.
Hybrid work environment in downtown Toronto.
Continuous learning and professional development opportunities.
Inclusive workplace that values diversity.
Access to wellness initiatives and mental health support.
Opportunities for community engagement and volunteering.
Full Job Description
Senior Business Analyst (Bilingual Spanish/English) Permanent
30 Adelaide Str, East Toronto, Ontario, M5C 3G9 Canada
Role Overview
TheSenior Business Analyst serves as the Business Analyst lead for medium-sizedclient onboarding initiatives. This role is responsible for conducting duediligence activities, defining target operating models, gathering anddocumenting business requirements, and supporting the configuration of iFASTsolutions. The incumbent leverages bilingual English and Spanish communicationskills to effectively support clients, stakeholders, and project teamsthroughout the onboarding lifecycle.
Responsibilities
Lead business analysis activities for medium-sized client onboarding initiatives.
Conduct due diligence reviews and define target operating models for new client implementations.
Gather, analyze, document, and validate business requirements.
Translate business, operational, and regulatory changes into clear and actionable requirements.
Assess the impact of proposed changes on clients, products, processes, and systems.
Collaborate with internal and external stakeholders to ensure requirements are clearly understood and consistently interpreted.
Facilitate meetings, workshops, and requirements-gathering sessions in both English and Spanish, as required.
Communicate effectively with English- and Spanish-speaking clients, stakeholders, and project teams.
Develop and maintain business analysis documentation in accordance with established standards and best practices.
Provide regular project status updates and reporting to key stakeholders.
Ensure solutions are effective, sustainable, and aligned with business objectives.
Identify, assess, and escalate project risks and issues while developing appropriate mitigation plans.
Apply business analysis methodologies, tools, and processes to support successful project delivery.
Contribute to the continuous improvement of business analysis frameworks, templates, and documentation standards.
Evaluate the feasibility and practicality of proposed solutions, considering risks, impacts, and trade-offs.
Maintain an understanding of applicable regulatory requirements, industry standards, and client product offerings, including CLHIA, National Instruments, FundSERV, IACC, IFIC, and Federal and Provincial regulations.
Support project teams and stakeholders throughout implementation and onboarding activities.
Minimum Qualifications
Minimum three (3) years of relevant industry experience.
University degree or an equivalent combination of education and experience.
Fluency in both English and Spanish, with exceptional verbal and written communication skills.
Demonstrated ability to facilitate meetings, gather requirements, and prepare business documentation in both English and Spanish.
Strong business analysis, requirements gathering, and process mapping skills.
Strong analytical, problem-solving, and decision-making capabilities.
Strong project management and organizational skills.
Excellent stakeholder management, facilitation, and negotiation skills.
Demonstrated ability to build relationships, influence stakeholders, and collaborate across teams.
Excellent time management skills with the ability to manage multiple priorities and deadlines.
Demonstrated initiative and accountability, with the ability to work independently.
Strong client-focus and commitment to delivering high-quality solutions and service.
Demonstrated adaptability and resilience in ambiguous, fast-paced, and changing environments. Proven ability to assess risk, evaluate options, and make informed business decisions.
Strong knowledge of iFAST.
Nice to Have
CBAP/PMI-PBA certification
IFIC Operations and Procedures course
Financial industry certification (CSC/CFA)
Salary Range
Pay Range (CAD $): 88,000 -112,000
The above reflects an industry-benchmarked target compensation range. The salary offered may vary based upon the candidate's skills and experience, job-related knowledge, and other specific business needs.
IFDS Provides
Total Rewards: IFDS offers a comprehensive, competitive compensation & benefits package
Work-Life Balance: IFDS offers a hybrid work environment with our office located in the downtown core within walking distance to Union Station and the PATH
Professional Development: IFDS offers continuous learning opportunities, leadership development & training programs
Inclusive Culture: Our inclusive work environment supports equity and values diversity
Wellness Programs: Access to a variety of wellness initiatives, mental health support, and employee assistance programs
Community Engagement: Participate in volunteer opportunities and give back to our community through our various social care programs
