Job Summary
The Business Solutions Analyst / Project Lead serves as a liaison between business stakeholders, technology teams, and corporate functions to deliver process improvements, system enhancements, and business transformation initiatives. This role analyzes business processes, develops requirements, supports implementation activities, and drives measurable business outcomes through data-driven decision making.
The position combines business analysis, project leadership, testing, training, reporting, and process improvement responsibilities. While initially focused on Order Management and Quote-to-Cash processes, this role will have opportunities to lead projects across Production, Engineering, Supply Chain, Logistics, and Customer Operations.
Principal Responsibilities
- Gather, analyze, and document business requirements, process flows, and functional specifications.
- Lead cross-functional project teams through solution design, testing, implementation, and adoption.
- Serve as the bridge between business stakeholders, IT teams, and corporate functions to ensure successful project delivery.
- Develop dashboards, reports, KPIs, and business analytics that support operational and strategic decision-making.
- Perform cost-benefit analysis and develop business cases for process improvements and system enhancements.
- Analyze operational data, business trends, and performance metrics to identify improvement opportunities.
- Design and maintain business process documentation, training materials, and standard operating procedures.
- Coordinate and execute User Acceptance Testing (UAT), defect management, and solution validation activities.
- Deliver training, demonstrations, and change management support for new processes and systems.
- Communicate project status, risks, recommendations, and business impacts to leadership teams and executive stakeholders.
- Drive continuous improvement initiatives that improve quality, efficiency, customer experience, and operational performance.
- Support reporting and analysis across Order Management, Supply Chain, Production, Engineering, and related business functions.
Qualifications
- Bachelor's degree or equivalent combination of education and experience.
- Experience in Business Analysis, Process Improvement, Project Management, Operations, Supply Chain, Manufacturing, or related fields.
- Understanding of Quote-to-Cash, Order Management or Supply Chain Management business processes.
- Experience with SAP or similar ERP platforms.
- Experience creating reports, dashboards, metrics, and business analysis.
- Strong analytical, problem-solving, and cost-benefit evaluation skills.
- Exceptional written, verbal, facilitation, and presentation skills.
- Ability to communicate effectively with frontline users, management, executive leadership, and corporate functions.
- Proven ability to work effectively with stakeholders at all levels of the organization to facilitate decision-making, achieve shared business objectives and drive projects to successful completion.
- Knowledge of testing methodologies, requirements management, and training development.
- Project management and implementation experience preferred.
- Ability to travel as required.
Why Join Our Team?
As part of a small, highly visible Business Solutions organization, you will have the opportunity to lead impactful projects, work directly with business and executive leaders, and drive measurable improvements across multiple functions. This role offers broad exposure to operations, technology, engineering, production, and supply chain processes while providing significant opportunities for professional growth and leadership development.
Work Experience:
- Typically 5+ years with bachelor's or equivalent.
Education and Certification(s):
- Bachelor's degree or equivalent experience from which comparable knowledge and job skills can be obtained.
Distinguishing Characteristics:
- Position may require the ability to travel.
What We Offer:
Our employees work hard to live our values and help us grow. Our total rewards strategy supports Avnet’s ability to attract, engage, develop, and reward our employees, while promoting a diverse and inclusive environment. We offer competitive compensation and benefit programs — from time away and flexible working arrangements to programs supporting employee well-being and opportunities to give back to your community.
Generous Paid Time Off
401K and Pension Plan
Paid Holidays
Family Support (Paid Leave, Surrogacy, Adoption)
Medical, Dental, Vision, and Life Insurance
Long-term and Short-term Disability Insurance
Health Savings Account / Flexible Spending Account
Education Assistance
Employee Development Resources
Employee Wellness, Leadership Development and Mentorship Programs
Benefits listed above may vary depending on the nature of your employment with Avnet.
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills.
