What you will be doing: You will specialize in the configuring, readying, and troubleshooting of software/network-based product solutions. A fundamental understanding of audio-visual principles, functionality, and terminology is required to be successful.
Responsibilities and Duties- Configuration of manufacturer applications, interfaces, and products based on system/client requirements.
- Develop configuration requirements and documents for manufacturer applications and products
- Provide support in developing, implementing and testing patch releases and system firmware upgrades.
- Plan and execute assigned configuration tasks within deadlines both in the integration lab and the field.
- Verify systems integration wiring connectivity and terminations in the lab
- Analyze and resolve configuration issues in a timely manner.
- Provide support in loading, testing, and documenting results of pre-built customized control programs, touch panel files, and DSP builds.
- Verify systems installation wiring connectivity and terminations in the field
- Complete final product configuration, testing, and commissioning of system solutions utilizing Field Commissioning Reports
- Perform end-user training on specific software applications and interfaces requiring client interaction
- Assist in system solutions analysis, design, development, and testing activities.
- Develop and maintain configuration policies and procedures.
- Review and recommend changes to existing configuration processes.
- Provide technical guidance to junior specialists in their assigned job duties.
Required Skills:- At least 5 years of experience in AV Installation, Commissioning and Service
- AVIXA CTS/CTS-I and CQT preferred.
- Good working knowledge of Crestron, BIAMP, Extron and QSC
- Experience with AV industry software platforms. Any direct programming experience is a plus
- Strong Networking skills. Any specific certifications or training is a plus.
- Experience with Audio tuning, equalization and DSP Programming
- Organized, proactive and good communication skills
The benefits of ownership
At FORTÉ, you're not just covered - you're supported. Our employee-owners have access to a comprehensive benefits package designed to protect your health, grow your wealth, and help you do your best work.
Here's a look at what we offer:
- Healthcare, vision & dental coverage to keep you and your family well
- Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) for more control over your healthcare dollars
- Employer-paid life and disability insurance for added peace of mind
- 401(k) with company match to invest in your future
- Employee Stock Ownership Plan (ESOP) so you benefit directly from our shared success
- Tuition reimbursement and ongoing learning opportunities to support your growth
- Employer-paid employee assistance program to care for your physical, mental, and financial health
- Paid time off that helps you truly disconnect
