The Senior Associate enhances the client experience by providing exceptional client service through operational support to one or more Wealth Advisors. Senior Associates work in a complex, team-oriented, and fast-paced environment to deliver comprehensive investment and wealth strategies to clients. Lido Advisors offers a flexible work environment, supports personal and professional growth, and embraces a culture of supporting each other, our communities, and our clients.
Duties and Responsibilities:- Cultivate and enhance new and existing relationships with active communication with clients, processing client requests, and resolving inquiries.
- Prepare for client meetings by collecting financial information, completing various financial analyses, and creating presentation materials for meetings.
- Coordinate the deployment of investments for client allocations and portfolio rebalances to include executing and reconciling trades as directed by Senior Wealth Managers.
- Maintain and track prospect and client engagement in the relationship management system.
- Act as subject matter experts for all client service-related processes and systems, and promote best practices for junior team members.
- Review and facilitate resolution of client inquiries and operational items.
- Assist Wealth Advisors Team in preparing allocations and coordinating investments according to the firm's and strategy stated guidelines.
- Manage the onboarding of new client accounts, which includes collecting required documents and client information through in-person meetings or on calls with clients.
- Prepare and process complex alternative investment paperwork with a high level of accuracy.
- Liaise with custodian partners and internal departments.
- Support the team's overall strategy by preparing regular or ad hoc reports, marketing, and other materials for client meetings.
Requirements
- Bachelor's degree.
- Series 65 or 66 required or must be attained within the timeframe determined by manager.
- Minimum of 3 years serving wealth management clients or other relevant industry experience.
- Strong attention to detail.
- Takes ownership of all aspects of client engagement.
- Self-starter who actively sees projects through to completion while maintaining a high level of communication with team members.
- Exceptional interpersonal and client service skills.
- Ability to organize, prioritize, manage multiple tasks and keep team apprised on open items.
- Experience with Excel/Word/Outlook/Salesforce/PowerPoint, with an emphasis on Excel.
- Ability to adapt to a rapidly changing and fast-paced business environment.
- Proven ability to operate effectively and work under pressure with tight deadlines.
The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. The range below is an estimate and may be modified in the future.
Salary Description
$75,000 - $90,000
