Job DescriptionThis position reports to the director SPT, US SME Business Line of Credit (BLOC), focused on supporting the three sub-teams within BLOC. This role will work collaboratively with Sales, Marketing, Product, Finance and Incentive Governance to provide strategic analyses, insights, sales performance, and thought leadership to support the BLOC organization across multiple locations. The Senior Analyst will work cross-functionally to lead special projects, daily run the business efforts, and strategic efforts from conception to rollout ensuring balance between business growth and colleague experience. This role is also responsible for defining success metrics, ensuring key performance indicators are reportable to track real-time business impact.
Responsibilities- Strong Analytical Skills: Apply analytical thinking to diagnose business needs and to establish analytical hypothesis and solutions; Have outstanding knowledge of Python and SQL encompassing data manipulation and statistical modeling/data-mining techniques
- Superb Communicator: Ability to drive alignment among customers and key partners; Ability to write compelling messages addressed to various audiences/levels within the organization
- Strategic Mentality: Self-motivated individual who can problem-solve and think critically, to develop concrete insights backed by data and analytics; Find opportunities to strengthen business performance
- Results Driven: High level of accountability and ability to address ambiguous challenges; adaptable to evolving priorities and rapid change
- Out of the Box Thinking: Challenge status quo, innovate, and harbor strong curiosity
- Multi-Disciplinary Leadership: Ability to lead multiple and sophisticated work streams, and to work across departmental boundaries and deliver a diverse set of initiatives that result in impactful outcomes
Qualifications- 1-3 years of relevant work experience
- Bachelor's Degree required, preferably in a quantitative field (e.g., Economics, Finance, Accounting, Statistics, Data Analytics, Engineering)
- Proficiency in SQL and Python is a must
- Proficiency in analytical tools
- Experience in Big Data environment, inclusive of data mining techniques. Hands-on analytics experience and understanding of data processing. Ability to address performance issues and to manipulate both structured and unstructured data
- Proficiency in CRM tools, Salesforce, or statistical software programs
- Advanced knowledge of Microsoft Office Suite (Excel pivot, macros, deck-writing)
- Proven track record of independently developing novel analytical solutions optimizing business processes
- Ability to cultivate relationships and partner with multiple collaborators, with superb interpersonal skills
- Ability to deliver results, work independently, and prioritize tasks
- Self-starter who thrives in an evolving, dynamic environment
Preferred Qualifications:- Master's Degree in a quantitative discipline
Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
About the TeamWe back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
