Salary: $85,525.56 - $102,671.74 Annually
Location : Transit - City of Colorado Springs, CO
Job Type: Special
Job Number: 18402
Division: Public Works
Department: 3597-FTA Grant
Opening Date: 11/10/2026
Closing Date: 11/17/2026 4:00 PM Mountain
FLSA: Exempt
Description / Position OverviewSenior AnalystAbout the Job: The City of Colorado Springs is looking for a Senior Analyst to join our Transit team who will lead data-driven transit service planning and operations by analyzing performance trends, guiding service changes, and overseeing projects that enhance operational efficiency and rider experience. In partnership with cross-functional teams, you will develop strategic improvements, monitor contractor performance, support staff development, and help shape policies and goals for the division.
Work Schedule: This position requires after-hours support.
This is a special at-will position funded by a FTA grant received by Transit annually.
As a Senior Analyst for the Transit team, you will:- Perform a variety of operational, service planning, and operations analytical duties in support of the Transit Services Division including fixed route, demand response, on demand, vanpool and future service delivery models.
- Analyze performance data, key organizational initiatives, and budgetary impacts to recommend future service planning and operational improvements, enhancements, by assessing community needs
- Develop and monitor key performance indicators, reports and service metrics to gauge the efficiency of service. Monitor service contractors to ensure compliance with established service expectations and requirements
- Lead Transit's Service Change Process. Develop, recommend, and implement approved changes. Coordinate with various work groups to ensure that all tasks are completed for a successful service change
- Evaluate transit service delivery and lead implementation of strategies for improved efficiency and rider satisfaction
- Embed risk identification and mitigation strategies into planning and operational analyses
- Develop scopes of work and cost estimates for transit-related projects
- Provide project oversight and coordination for service planning, operational, and other transit-related projects, including those involving outside consultants or contractors
- May provide training and direction to assigned staff; support employee development
- Participate in the development of policies, procedures, and division goals; identify challenges and recommend strategic solutions
- Support the Chief Safety Officer and the Operations Supervisor on any safety and security projects, initiatives, and on-going improvements
- Perform other duties as assigned
Learn more about this job by reviewing the class specification on the
We are looking for candidates who demonstrate:Knowledge of:
- Transit operations, service planning, and scheduling principles
- Performance measurement, data analysis, and KPI development
- Federal, state, and local transportation regulations and compliance requirements
- Contract administration, vendor oversight, and project management practices
- Transit safety, security, and risk management principles
Ability to:
- Analyze performance trends and data
- Develop performance indicators
- Lead implementation strategies and develop scopes of work
Minimum Qualifications - Bachelor's degree from an accredited college or university with major coursework in a related area of study
- Five years of full-time, professional experience in a related field
We value a diverse range of qualifications and experiences. Our organization views each year of further education as equivalent to each year of relevant work experience, and each year of additional relevant work experience as equivalent to each year of required education.
Preferred Qualifications The following qualifications are not required, but they are considered desirable. If you possess any of the preferred qualifications, please include specific details in your application. This information may be used to identify a top group of applicants.
- Experience in public transit service planning, operations, or transportation planning
- Experience using transit planning or scheduling software
- Geographic Information Systems (GIS) experience
- Experience managing transit-related projects, consultants, or contractors
- Experience with FTA (Federal Transit Administration) compliance, or grant-funded transit programs
Additional InformationPlease contact
City Recruiting at
City.Recruiting@coloradosprings.gov for any questions regarding this position.
The City of Colorado Springs offers additional compensation depending on the position, area of assignment, and specific job assignments, including shift differential, pay differential, acting or lead, special assignment, hazard pay, longevity, cell phone allowance, uniform allowance, relocation, awards, standby, call out, compensatory time off, tuition, overtime, extra duty, incentive, holiday premium, proficiency, and vacation sell back.
NOTE: This job announcement is not intended to include a complete listing of all responsibilities, knowledge, skills, and abilities associated with the position.
The City does not sponsor applicants for work visas of any kind (including but not limited to F-1, H-1B or TN visas). Applicants must be currently authorized to work in the United States on a full-time basis.
Apply to Join Our Team
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Working for the City of Colorado Springs is Rewarding!Please visit the City of Colorado Springs' for additional benefits information.
The City of Colorado Springs is a place where people want to come to work each day. We have a culture of excellence, and we strive to provide our employees with the very best overall career experience and Total Rewards. We are proud to offer a comprehensive and competitive benefits program to meet the needs of our employees and their families.
01
What is the highest level of education you have completed?
- Less than high school
- High School diploma or GED
- Associate's Degree
- Bachelor's Degree
- Master's Degree or above
02
How many years of relevant professional experience do you possess?
- Less than one year
- One or more years
- Two or more years
- Three or more years
- Four or more years
- Five or more years
- Six or more years
- Seven or more years
- Eight or more years
- Nine or more years
- Ten or more years
03
Please explain, in written detail, your experience including your role and where you gained your experience.
04
Which of the following do you have experience with? Please select all that apply:
- Experience in public transit service planning, operations, or transportation planning
- Experience using transit planning/scheduling software
- Experience with GIS (Geographic Information Systems)
- Experience with FTA (Federal Transit Administration) compliance or grant-funded transit programs
- Experience managing transit-related projects, consultants, or contractors
- None of the above
Required Question
