About the Solutions Engineering team

Solutions Engineering at hx is the technical heart of our go-to-market organisation. This team is responsible for the Technical Win - convincing underwriters, actuaries, IT leaders, and security teams that hx is the platform they can trust with the pricing and underwriting decisions that define their business.

Our Solution Engineers sit at the edge of what's possible for our product, our customers, and our industry. This is a small, senior team working on the hardest and most interesting problems hx encounters - where only a combination of technical depth, market expertise, and Renew knowledge will do.

As a Solutions Engineer, you are often one of the first hxers a prospect meets. Every engagement is high-stakes. Every interaction is visible. You help customers reimagine how pricing and underwriting can work, turning bold ideas and messy legacy realities into practical, production-ready solutions that actually ship. You leave a trace that shapes how customers see the entire company.

What you'll be doing

• Own the technical sales motion for complex opportunities, driving the technical win across discovery, demos, proofs of value, and technical evaluations - leveraging AI-assisted process
• Design and deliver high-impact, persona-led demos for actuaries, underwriters, IT, and executive stakeholders, showing both the power of hx Renew and the art of the possible
• Run technically ambitious POVs, often innovating at the edge of hx Renew's capabilities to address complex or novel customer use cases
• Act as a trusted technical advisor throughout the sales process, contributing meaningfully to RFPs and RFIs, answering deep technical questions, handling objections
• Rapidly build deep expertise in hx Renew, Python-based workflows, insurance pricing and AI use cases becoming a credible technical authority with customers and internal teams
• Feed real-world customer insight back into Product and Engineering, helping shape future platform capabilities based on emerging customer needs and emerging AI use cases

What you'll need to have done

• You must have extensive experience coding in Python
• Experience as an Actuary, Underwriter or Technical Broker
• Exposure to technical, customer-facing work within a B2B SaaS, technology, or data-driven environment (this could include internships, placements, graduate roles, or early-career positions)
• Experience supporting or observing multi-stakeholder conversations, where technical considerations needed to be explained, justified, or adapted for different audiences
• Demonstrated ability to build, adapt, or explain technical artefacts (e.g. demos, scripts, prototypes, analyses, workflows), even if not owned end-to-end in a sales context
• Evidence of earning trust through clear communication, curiosity, and follow-through, whether with customers, internal stakeholders, or project partners
• A strong sense of ownership and collaboration, with examples of working closely with peers across technical and non-technical functions to move work forward

Bonus:

• You get energy from being in a customer facing and revenue driving role.

You're unlikely to thrive here if

• You prefer clearly defined problems over ambiguous, high-stakes challenges
• You're uncomfortable being customer-facing and highly visible in critical moments
• You avoid accountability when outcomes are uncertain

Compensation

Base: $160,000 - $195,000

Bonus/Commission: $40,000 - $75,000

Total Compensation: between $210,000 - $280,000

Equity: We offer equity across all roles at hx, making it a significant component of total compensation. Your talent partner will be able to share more details about this.

Additional perks

Top-spec equipment (laptop, screens, adjustable desks, etc.).

Regular remote and in-person hackathons, lunch and learns, socials, and game nights.

Team breakfasts and lunches, snacks, drinks fridge, and a fun office at The Ministry.

Exceptional opportunities for personal development and growth as we build something remarkable together.

Interview process

1. Talent Partner Interview
2. Take Home - Python Assessment
3. Hiring Manager Interview - with our Director of Solutions Engineering, Urszula Etheridge
4. Code walk through and role play
5. Values Interview
6. We offer!

Next steps

If this opportunity resonates with you, we encourage you to apply or share it with your connections! Our dedicated talent team reviews all applications, and we promise to provide feedback regardless of the outcome.

For more information about applying and to view other opportunities, you can visit our careers page.