6+ years of experience in enterprise SaaS sales or account management
Track record managing accounts with $10M+ ARR
Familiarity with Fraud/Regtech solutions and financial services
Strong communication and relationship-building abilities
Executive presence to engage with C-level executives
Experience in contract negotiations and renewals
Ability to work collaboratively with cross-functional teams
Responsibilities
Manage and expand a portfolio of strategic enterprise accounts
Develop strategic account plans to achieve revenue targets
Build relationships with key stakeholders throughout customer organizations
Identify business challenges and provide DataVisor solutions
Drive product adoption and ensure customer satisfaction
Pursue upsell and cross-sell opportunities within existing accounts
Collaborate with internal teams to meet customer needs
Benefits
Health Insurance
Stock options
401k
PTO
Full Job Description
Summary:
As a Senior Account Manager, you will be responsible for nurturing and expanding relationships with our largest and most strategic enterprise customers. You will act as a trusted advisor, ensuring customer success, driving adoption, and identifying opportunities for significant expansion and upsell within existing accounts. This role requires a deep understanding of our customers' business needs and the ability to align DataVisor's solutions to achieve their strategic objectives, specifically managing accounts up to $10M ARR in aggregate and driving incremental upsell.
Responsibilities:
Manage and grow a portfolio of strategic enterprise accounts, focusing on long-term partnerships and customer success.
Develop and execute strategic account plans to achieve revenue growth targets within assigned accounts, including significant upsells and expansions.
Build and maintain strong relationships with key stakeholders at all levels within customer organizations, including C-level executives.
Understand customers' business challenges and objectives, and proactively identify opportunities to leverage DataVisor's solutions to drive value and ROI.
Drive product adoption and ensure customer satisfaction through regular engagement, business reviews, and strategic planning sessions.
Identify and pursue upsell and cross-sell opportunities within existing accounts, focusing on expansion into new business units and use cases.
Collaborate with internal teams, including Customer Success, Product, and Engineering, to ensure customer needs are met and issues are resolved promptly.
Accurately forecast revenue and growth opportunities within assigned accounts.
Maintain accurate and up-to-date records in Salesforce.com.
Lead contract negotiations and renewals for strategic accounts.
Requirements
At least 6 years of experience in enterprise SaaS sales or account management, with a focus on managing and growing large, strategic accounts.
Proven track record of successfully managing accounts with up to $10M+ ARR and driving significant upsell revenue.
Deep understanding of the Fraud/Regtech solutions landscape and the financial services industry.
Strong executive presence and ability to engage with C-level and VP-level executives.
Excellent communication, presentation, and relationship-building skills.
Strategic thinker with the ability to develop and execute account plans that drive growth and customer success.
Experience with contract negotiations and renewals.
Strong understanding of SaaS business models and metrics.
Ability to collaborate effectively with cross-functional teams.
Self-motivated, results-oriented, and able to thrive in a fast-paced environment.
Bachelor's degree or equivalent experience required.
Benefits
Health Insurance, Stock options, 401k, PTO
Compensation range: $140K-$160K base salary per year, OTE $280 -$320K, Negotiable
About DataVisor
DataVisor is an artificial intelligence company that provides fraud detection and prevention solutions for financial services, e-commerce, and social platforms. The company was founded in 2013 and is headquartered in Santa Clara, California. DataVisor uses machine learning algorithms to analyze large amounts of data and detect fraudulent activities in real-time. The company's solutions can help businesses reduce fraud losses, improve customer experience, and increase operational efficiency. DataVisor has partnerships with major financial institutions and e-commerce companies and is backed by several venture capital firms.
