Senior Account Manager, Transportation & Infrastructure
Senior commercial ownership of client relationships in the Transportation & Infrastructure sector
Location: Toronto, ON
About the opportunity
PRI is seeking a Senior Account Manager to own and grow client relationships in our Transportation & Infrastructure sector, based in Toronto. This is a senior commercial role for an experienced relationship-builder who thrives on winning and growing work with public agencies, transportation authorities, and infrastructure owners, and who is ready to carry significant accounts with real autonomy.
As Senior Account Manager, you will own a portfolio of the sector's important client relationships, lead pursuits, and grow revenue across your accounts. You will be backed by strong technical practices in civil, structural, geotechnical, hydrotechnical, and related disciplines, so you can focus your energy on clients, relationships, and growth. This is a senior seat on the commercial team, a step below the Sector Vice President and a natural path toward it, with the opportunity to mentor Account Managers along the way.
PRI's Transportation & Infrastructure sector serves provincial and municipal transportation agencies, transportation authorities, public infrastructure owners, and the contractors and partners who deliver major infrastructure. The role is based in Toronto, and much of this work is won through structured public-sector procurement, where relationships, reputation, and pursuit discipline all matter.
How this role works at PRI
PRI operates through a matrix of commercial sectors and technical practices. Sector Vice Presidents own the commercial success of each sector, and Account Managers own and grow client portfolios within it. As a Senior Account Manager, you sit at the senior end of that commercial track: you own significant client relationships and pursuits with real autonomy, you help grow the sector, and you mentor Account Managers, while the technical Practice Leads own the quality and delivery of the work. This lets you focus on clients, relationships, and growth, backed by strong technical teams. The Senior Account Manager is a step below the Sector Vice President and a natural path toward it.
What you'll own
Client relationships and portfolio
• Own, manage, and grow a portfolio of significant client relationships in the transportation and infrastructure sector, including some of the sector's larger and more strategic accounts.
• Serve as a senior, trusted point of contact for your clients, delivering responsive, solutions-oriented service that generates repeat work.
• Deepen and expand existing relationships, growing revenue within your accounts over time.
• Develop new client relationships and open new accounts that fit the sector's strategy.
Business development and pursuits
• Lead and win pursuits within your portfolio, setting win strategy and pricing in coordination with the Sector VP and Proposal team.
• Manage pursuits through public-sector procurement processes, including RFP and RFQ responses, working closely with the Proposal team to deliver compliant, compelling submissions.
• Identify and qualify new opportunities, and contribute to the sector's pipeline and growth targets.
• Represent PRI at industry events and with public agencies, authorities, and infrastructure owners, building the firm's profile in the transportation and infrastructure market.
• Maintain commercial and pricing discipline, protecting margin across the work you bring in.
Collaboration and mentorship
• Work closely with technical Practice Leads and project teams to scope, price, and deliver work to the firm's quality standards.
• Partner with the Sector VP on account strategy, sector planning, and major pursuits.
• Mentor and support Account Managers, sharing commercial craft and helping develop the next generation of client-facing talent.
• Coordinate with peer Account Managers and other sectors on cross-sector opportunities, referring and sharing relationships generously.
• Support the firm's Indigenous partnerships where relevant to your accounts, in coordination with the firm's Indigenous Partnerships function. Infrastructure work frequently involves First Nations as owners, partners, and stakeholders.
Who we're looking for
We are looking for an experienced, commercially minded relationship-builder with a track record of winning and growing work in the transportation and infrastructure market. You are energized by clients and business development, you have the judgment and autonomy of a senior operator, and you are ready to mentor others and grow toward sector leadership.
Required
• Approximately 8 or more years of experience in business development, account management, or client-facing delivery, with a strong record in the transportation and infrastructure market or a closely related field.
• Demonstrated success winning and growing work and building client relationships that generate repeat business.
• An established network among transportation agencies, municipalities, infrastructure owners, or the contractors and partners active in the Ontario infrastructure market.
• Experience leading pursuits and proposals, including win strategy and pricing.
• Strong commercial acumen, including an understanding of margin, pricing, and the economics of professional-services delivery.
• Excellent communication, presentation, and interpersonal skills, with the presence to engage senior client decision-makers.
• The autonomy and judgment of a senior commercial operator, and a genuine commitment to client service and team success.
Preferred
• A relevant professional designation (P.Eng. or equivalent) is an asset but not required.
• Experience with public-sector procurement and major infrastructure or transportation programs at the municipal, provincial, or federal level.
• Established relationships with public agencies, authorities, and infrastructure owners in the region.
• Experience mentoring or developing junior commercial or client-facing staff.
• Experience working collaboratively with First Nations and supporting Indigenous engagement initiatives.
• Interest in applying new tools and technologies, including AI-enabled approaches, to business development.
