Fairstone Financial Inc.

Senior Account Manager, Retail Financing

Fairstone Financial Inc.$90K — $120K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • University Degree in Business Administration or equivalent experience
  • 5-7 years experience in retail finance with a sales focus
  • In-depth knowledge of industry competitive practices
  • Strong analytical and problem-solving skills
  • Proficient in MS Office Suite, particularly Excel
  • Bilingual proficiency in English and French required
  • Willing to travel and available to work flexible hours including weekends and holidays

Responsibilities

  • Develop and maintain relationships with key accounts in retail financing
  • Negotiate and implement profitable credit programs in coordination with Legal, Finance, and Risk departments
  • Execute strategies to establish partnerships with new retailers
  • Act as the main contact for significant issues between the company and retailers
  • Resolve conflicts involving merchants and their customers

Benefits

  • Award-winning workplace culture recognized as a Great Place to Work Canada 2025
  • Flexible hybrid work model to promote work-life balance
  • Generous vacation and 6 wellness days to support well-being
  • Comprehensive health and dental coverage
  • Group Retirement Savings Plan with up to 7% employer match
  • Exclusive discounts from top retailers and location-based perks
  • Access to on-site fitness facilities in the London and Montreal offices
  • Education Assistance Program for continuous professional development
  • Parental leave top-up for family support
  • One paid volunteer day to contribute to community causes
Full Job Description

Be part of our talented and growing team! We are currently looking for Senior Account Manager, Retail Financing to join the team, reporting to the Director, Existing Canadian Partnerships.

You will be responsible for prospecting, soliciting, and developing new business partnerships with a clientele composed of medium to large sized organizations to promote and sell products and services. You will also ensure consistency and balance between sales objectives and portfolio profitability.

WHAT WILL YOU WORK ON?

  • Develop and maintain a robust pipeline with key industry contacts and decision makers (Accounts with retail financing volume)
  • In collaboration with Legal, Finance and Risk, negotiate and oversee the rollout of profitable credit programs to new business partners
  • Establish and execute strategies designed to secure relationships with new retailers.
  • Serve as the contact person for both company and the retailer on significant issues.
  • Assists in the resolution of issues arising between merchant, merchants' customers and Fairstone.

WHO ARE WE LOOKING FOR

  • University Degree - preferably in Business Administration or equitable work experience.
  • 5-7 years9 experience in retail finance industry with a sales background.
  • Knowledge of competitive practices within the industry.
  • Strong problem solving and analytical skills are required to:
  • Analyze market to identify business opportunities and understand the competition;
  • Analyze market and internal operations to determine proper business mix and resource allocation as they relate to profitability;
  • Research and respond to customer inquiries promptly and accurately, constant negotiation with both retailers and other departments within our company;
  • Ability to perform financial calculations;
  • Demonstrated strong communication skills (oral and written) with all levels of employees, management and customers and possess confident and effective public speaking skills.
  • Proficient in MS Office products to include Excel, Word, PowerPoint and Outlook.
  • Willing to travel and possess a valid driver's license.
  • Flexible to work public holidays, weekends and evenings
  • Please note that this position requires bilingual proficiency in both English and French.English is essential to effectively collaborate with our clients and stakeholders across Canada.

What you9ll love about working here:

  • Award-Winning Culture: We9re proud to be recognized as a Great Place to Work Canada 2025 and one of Montreal9s Top Employers 2025 by Canada9s Top 100 Employers.
  • Work-Life Balance: Enjoy flexibility with our hybrid work model designed to support your lifestyle.
  • Time to Recharge: Generous vacation based on your role, statutory holidays, plus 6 wellness days to prioritize your well-being.
  • Comprehensive Benefits: Robust health and dental coverage through Manulife, as well as virtual healthcare through Dialogue.
  • Future-Ready Savings: Group Retirement Savings Plan with up to 7% employer match.
  • Exclusive Perks: Discounts from top retailers via WorkPerks, plus location-based perks like gym memberships and Toronto Bike Share.
  • On-Site Fitness: Gym access at our London and Montreal offices.
  • Continuous Growth: Education Assistance Program and Fairstone Academy for training and skill development.
  • Family Support: Parental leave top-up program to help you during life9s big moments.
  • Community Impact: One paid volunteer day to give back to causes that matter to you.
  • For more information on who we are as an employer

What you can expect - pay & process:

  • Expected base salary range is $ 90 000.00 - $120 000.00 , plus the opportunity to earn an annual incentive bonus tied to performance.
  • This posting is for an existing vacancy within our organization.
  • Artificial intelligence may be used in parts of the recruitment process.
  • If what you read excites you, we9d like to hear from you! Please submit your application and we9ll contact you if you become selected for first stages of the interview process.

Learn more:https://www.fairstone.ca/en/about/canadian-lender

Follow us on LinkedIn:

If you have a preferred language for communication, please kindly inform us whether you prefer French or English on your application.

Time Type:

Full time

Job Type:
Permanent

About Fairstone Financial Inc.

Fairstone Financial Inc. is a Canadian financial services company that provides personal loans, mortgages, and other financial products to consumers across Canada. The company was founded in 1923 and has since grown to become one of Canada's largest non-bank lenders, with over 200 branches and 2,000 employees. Fairstone Financial Inc. is committed to providing responsible lending practices and has implemented various initiatives to promote financial literacy and consumer protection. The company is also committed to sustainability and has implemented various initiatives to reduce its environmental impact.
Learn more about Fairstone Financial Inc.
Size
2,000 employees
Industry
Net Income
$50 million
5 Year Trend
+5%
Revenue
$200 million
NASDAQ

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