Minimum 3 years of supervisory experience in security, preferably in a theme park setting.
Strong leadership and communication skills, with a focus on de-escalation and problem-solving.
Knowledge of security principles, threat screening, and crowd management.
Ability to maintain professionalism and confidentiality in all situations.
Current BSIS Certified Guard Card or ability to obtain within 45 days of employment.
Valid driver's license in good standing and ability to clear DOJ and FBI background checks.
Physical capability to stand, walk, and patrol for extended periods in various environmental conditions.
Responsibilities
Respond to service calls and provide management oversight.
Conduct risk assessments to identify vulnerabilities and threats.
Manage security personnel, including hiring and training.
Develop and enhance emergency response plans and conduct drills.
Create and maintain operational budgets and forecasts.
Ensure compliance with laws, regulations, and company standards.
Monitor and manage security systems like CCTV and access control.
Benefits
Opportunity to work in a dynamic and engaging environment.
Professional development and training opportunities.
Collaborative work culture within the Public Safety Division.
Access to emergency response equipment and tools.
Potential for career advancement within the organization.
Full Job Description
Overview
The Security Manager oversees and implements security measures to protect assets, individuals and property ensuring a safe and secure environment. They are responsible for managing the Security and Investigations department within the Public Safety Division and reports to the Public Safety Director.
Responsibilities
RESPONSIBILITIES: (This is only a summary of responsibilities and not meant to be exhaustive of all duties.)
Respond to calls for service and provide management direction and oversight.
Conduct risk assessments to identify vulnerabilities, opportunities and potential threats.
Manage personnel including hiring, training, scheduling and performance evaluations.
Build and enhance emergency response plans, procedures and coordinate emergency response drills.
Build a culture that encompasses and fosters dynamic thinking, efficient operations and accountability.
Create and maintain operational budgets and forecasts including labor and expenses.
Ensure compliance with laws, regulations, licensing, company standards and protocols.
Generate accurate reports and ensure compliance of required reporting, regulations and policies.
Monitor and manage security systems such as CCTV, access control and alarm systems.
Knowledgeable in Cal-OSHA, BSIS, California Penal Code etc.
Maintain operational reediness for emergency response equipment, vehicles and tools.
Maintain absolute confidentiality with proprietary, business and personal information.
Work cohesively with others within the Public Safety Division and other departments.
Provide elite customer service and routinely interact with guests, contractors and team members.
Serve as Division Duty Manager and Park Duty Manager as assigned.
Other duties as assigned to support the Park
Qualifications
QUALIFICATIONS: (This is only a summary of qualifications not meant to be exhaustive of all qualifications)
Must be at least 18 years of age and possess and maintain a valid driver’s license in good standing.
Applicable knowledge of security principles, threat screening, risk and crowd management.
Strong leadership, communication, de-escalation and problem-solving skills.
Strong attention to details and the ability to respond effectively to incidents or investigations.
Maintain high level of professionalism and confidentiality.
Must have a current BSIS Certified Guard Card or obtain credentials within 45 days of employment.
Must be able to clear a DOJ and FBI background in order to obtain and maintain BSIS certification.
Must have 3+ years of supervisory experience in a theme park setting or other security detail
Must be able to respond, adapt, and participate in emergency situations and incidents
Must be able to stand, walk, observe and patrol for extended periods of time.
Must be able to work in direct sunlight, outdoors, in the heat and other environmental elements.
Must have open availability to support park operation needs, including nights, weekends and holidays.
About Cedar Fair Entertainment Company
Cedar Fair Entertainment Company is a publicly traded amusement park company that owns and operates 13 amusement parks, four outdoor water parks, one indoor water park, and five hotels across North America. The company was founded in 1983 and is headquartered in Sandusky, Ohio. Cedar Fair's parks are known for their roller coasters and other thrill rides, as well as their family-friendly attractions. The company is committed to sustainability and has implemented a number of initiatives to reduce its environmental impact.