Security and Support Analyst

Job Title: Security and Support Analyst

Job Type: Full-time, Exempt

Location: Minneapolis, MN (Hybrid)

About the Role

Picture a new hire opening their laptop on Day 1 and everything just works. No waiting, no tickets, no mystery. Now picture a departing employee's access closed out cleanly within 24 hours, with the evidence to prove it. Behind both moments is you.

As our Security and Support Analyst, you'll hold the keys to our environment and also be the first friendly face when someone's laptop has other plans. You'll own the identity lifecycle across Active Directory and Entra ID, keep our Windows endpoints healthy with Intune and Autopilot, and write the PowerShell and Microsoft Graph automations that let the repetitive work run itself. You'll support colleagues right here in the Twin Cities and around the world, and partner with our Security and Compliance team on MFA, Conditional Access, and the responsible use of approved AI tools.

This is much more than a help desk role. If you love solving technical puzzles, take quiet pride in a well built group structure, get a little thrilled by a clean audit trail, and believe the best security feels invisible to the people it protects, we think you'll fit right in.

What You Will Do

• Own the full identity lifecycle across on-prem Active Directory and Entra ID: set up new-hire accounts ahead of start dates and keep them disabled until Day 1, process internal transfers by removing old access as well as adding new, and fully deprovision departing employees within 24 hours
• Design and maintain role-based access using security groups and the AGDLP model, applying least privilege to file shares, applications, and admin roles
• Administer Group Policy, OU structure, and delegation of control
• Run regular access reviews and cleanup of stale and orphaned accounts, unowned groups, nested-group sprawl, and privileged role membership, and produce audit-ready evidence
• Administer Microsoft 365 (Exchange Online, Teams, SharePoint) and manage Windows endpoints through Intune, Autopilot, configuration policies, updates, and application deployment
• Provide excellent hands-on support for local employees, and remote support for US and global employees as needed, across devices, Microsoft 365, and business applications
• Build PowerShell and Microsoft Graph automations that run under dedicated service accounts, gMSAs, or app registrations, with documented permissions, ownership, and change control
• Partner with Security and Compliance on MFA, Conditional Access, data deletion, audits, and the responsible use of approved AI tools

What You Bring

• 3+ years of hands-on Active Directory administration in a production domain: users, groups, OUs, delegation, DNS, and replication basics
• Demonstrated Group Policy experience: authoring, precedence and inheritance, security and WMI filtering, and troubleshooting with gpresult and RSOP
• Hybrid identity experience with Entra Connect or Cloud Sync, including sync scope, source of authority, and the difference between disabling a user on-prem and in the cloud
• Practical knowledge of role-based access and least privilege, including Entra admin roles, the tiered admin model, and separate admin accounts for privileged work
• Working PowerShell skills (ActiveDirectory module and Microsoft Graph PowerShell) for bulk and scheduled identity tasks
• The ability to walk us through a complete offboarding from start to finish: disabling the account and resetting the password, revoking sessions and MFA methods, removing groups and licenses, handling the mailbox and OneDrive, removing device access, and capturing evidence of each step
• Experience with NTFS and share permissions on Windows file servers
• Hands-on Microsoft 365 administration, confident Windows troubleshooting, and solid networking fundamentals
• Clear communication, strong service instincts, sound security judgment, and ownership

Nice to Have

• Intune and Autopilot, Microsoft Defender, Purview, Conditional Access, SaaS administration, and compliance or audit experience
• Certifications such as AZ-802 (Windows Server Hybrid Administrator Associate), SC-300 (Identity and Access Administrator), or MD-102 (Endpoint Administrator). Demonstrated, practical experience matters more to us than certifications.

Compensation and Benefits Summary

This role offers an annual base salary range of $84,000 - $105,000, depending on qualifications. This is a hybrid role based in Minneapolis, MN.

In addition to base salary, this position is eligible for:

• Annual discretionary profit-sharing bonus
• Paid floating holiday
• 401(k) retirement contributions

Salary Range Note: This is a good faith estimate based on current benchmarks. Final compensation will be based on skills, experience, and internal equity.

General Benefits

• Multiple medical plan options with a significant portion of premiums paid by the company
• Dental and vision coverage
• Health Savings Account (HSA) with employer contributions
• Paid Time Off (PTO) and paid volunteer hours
• Company-paid life, AD&D, short- and long-term disability insurance
• Employee Assistance Program (EAP)
• Wellness incentives and strengths-based development culture
• Hybrid work arrangement