Other combinations of qualifications may be considered
Responsibilities
Support the supervisor with work organization and operational planning
Develop, implement, and track the unit's action plan
Establish management practices that support change management and employee engagement
Define and implement activities to maximize business results and client satisfaction
Manage individual and team performance to support the administrative unit's action plan
Promote cooperative values of Desjardins Group
Continuously improve management processes
Benefits
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan for stable retirement income
Group insurance including telemedicine
Reimbursement for health and wellness expenses and telework equipment
Full Job Description
Your role involves using your ability to make quality decisions and optimize work processes to manage a portion of a subset of sales and operations activities. You are responsible for overseeing your group's service offer and for developing and implementing its business plan. With an ability to develop talent and drive results, you are able to effectively manage people and performance, produce reports and ensure member/client satisfaction. More specifically, you will be required to:
Support the immediate supervisor by helping with work organization and operational planning for the unit
Develop, implement and track the unit's action plan, ensuring alignment with the organization's strategic orientations and other administrative units, in a performance management context
Establish management and communication practices that support change management, talent attraction and retention, skills development, employee engagement, and diversity in keeping with Desjardins values
Define and ensure the implementation of activities related to the unit's services to maximize targeted business results and ensure member and client satisfaction
Support the administrative unit's action plan by successfully managing individual and team performance
Promote Desjardins Group's cooperative values
Continuously improve the management of processes under your responsibility
What we offer*
Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment
*Benefits apply based on eligibility criteria.
What you bring to the table
Bachelor's degree in a related field
A minimum of six years of relevant experience
Please note that other combinations of qualifications and relevant experience may be considered
Knowledge of French is required
Intermediate advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients
Decision quality, Develops talent, Drive results, Engagement, Work processes
Trade Union (If applicable)
Job Family Management (FG)
Unposting Date 2026-11-2
About Desjardins Group
Desjardins Group is a Canadian cooperative financial group with headquarters in Montreal, Quebec. It was founded in 1900 and has since grown to become the largest cooperative financial group in Canada, with over 7 million members and clients. The group offers a range of financial services including banking, insurance, wealth management, and investment services. Desjardins Group operates primarily in Quebec and Ontario, but also has a presence in other Canadian provinces as well as in the United States and Europe. The group is committed to social responsibility and sustainability, and has implemented various initiatives to promote these values.
