Location: Anywhere in Country
The opportunityAs a Manager in the Service Delivery Center, you will balance hands-on software engineering with project leadership and delivery accountability. You will guide multidisciplinary teams through design, development, testing, deployment, and production support while remaining close to the code and technical decisions. You will coordinate delivery across geographically distributed teams, mentor engineers, manage dependencies and risks, and maintain clear communication with client and engagement stakeholders.
Your key responsibilities- Lead end-to-end delivery of software engineering work across planning, design, development, testing, release, and production support.
- Remain hands-on with coding, code reviews, troubleshooting, technical proof-of-concepts, and resolution of complex engineering issues.
- Guide solution design using Java, Spring Boot, RESTful APIs, microservices, Angular or React, relational or NoSQL databases, and cloud-native patterns.
- Plan and manage Agile delivery, including backlog refinement, sprint planning, estimation, daily coordination, demonstrations, retrospectives, release readiness, and dependency management.
- Coordinate work across teams located in different geographic locations and time zones, ensuring clear ownership, timely decisions, and effective handoffs.
- Mentor engineers through technical coaching, design reviews, code-quality feedback, career development conversations, and practical problem-solving support.
- Partner with product owners, architects, quality engineering, DevOps, security, operations, and client stakeholders to translate business requirements into achievable delivery plans.
- Monitor scope, schedule, quality, risks, issues, and delivery metrics; communicate progress and escalate impediments with recommended actions.
- Promote secure development, automated testing, CI/CD, observability, operational readiness, and continuous improvement across the engineering lifecycle.
- Support event-driven and data-processing solutions using Apache Kafka, Hadoop, Apache Spark, Apache Flink, or comparable technologies when required.
To qualify for the role, you must have- Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field.
- A minimum of 6 years of technology software development experience, including responsibility for leading project teams or major delivery workstreams.
- Current hands-on coding experience with Java and Spring Boot, including development of microservices and RESTful APIs.
- Experience with at least one modern UI framework, preferably Angular or React, and the ability to guide full-stack engineering decisions.
- Experience building, reviewing, testing, deploying, and supporting enterprise applications on a major cloud platform.
- Practical experience with source control, build automation, CI/CD pipelines, container-based deployments, unit testing, integration testing, static code analysis, and code-quality gates.
- Experience with Agile and Scrum delivery practices, including sprint planning, estimation, backlog management, release planning, and delivery tracking.
- Experience leading and coordinating distributed teams across multiple geographic locations and working effectively with cross-functional stakeholders.
- Demonstrated mentorship and coaching skills, including the ability to improve engineering practices and develop team capability.
- Experience with asynchronous and event-driven architectures using Apache Kafka or an equivalent messaging and event-streaming platform.
- Experience with logging, monitoring, alerting, and operational troubleshooting using Splunk or a comparable observability platform.
- Working knowledge of Hadoop, Apache Spark, or Apache Flink for batch or real-time data-processing use cases.
- Ability to manage delivery risks, production issues, competing priorities, and client communications in a fast-paced environment.
- Willingness and ability to travel up to 25% of the time.
Ideally, you'll also have- Experience managing production support, incident response, root-cause analysis, service restoration, and prevention of recurring issues.
- Experience with API management, serverless architectures, Kubernetes or other container orchestration platforms, and infrastructure automation.
- Experience using AI-assisted development tools and applying responsible AI practices to engineering delivery.
- Relevant cloud, Agile, architecture, or engineering certifications.
What we look forWe are looking for intellectually curious professionals who take ownership, communicate clearly, learn quickly, and work effectively in collaborative engineering teams. You should be committed to delivering secure, reliable, maintainable, and high-quality technology solutions.
What we offer youAt EY, we harness our collective strength to empower you to shape your future with confidence through professional growth, personal fulfillment and an inclusive culture. Learn more at ey.com/us/careers.
- The salary range for this job is:
- New York City, Boston, and Washington DC Metro Areas, Washington State, and Southern California offices - $103,900 to $215,700
- Bay Area California offices - $108,200 to $224,700
- All other offices locations in the US, including Sacramento - $86,600 to $197,800
- Individual salaries within these ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
Are you ready to shape your future with confidence? Apply today. - To make the most of your application experience, please limit yourself to two applications within a six-month period.
- EY accepts applications for this position on a on-going basis.
- For those living in California, please click here for additional information.
- At EY, our values set the foundation for how we work and the behaviors we expect of our people. Any misrepresentation or falsification of information or lack of integrity at any point in the recruiting process may result in withdrawal of your candidacy, revocation of an offer or immediate termination of employment.
