As the Technical Program Manager for Warehouse & Manufacturing Operations, you drive end-to-end program execution for warehouse and manufacturing system initiatives. You manage product backlogs, coordinate cross-functional delivery, and ensure programs deliver on time with measurable outcomes. You translate business requirements into actionable technical roadmaps and collaborate with product managers, customers, and stakeholders across the organization to align priorities and maintain delivery cadence. You drive discussions around business process design and engage stakeholders across cross-functional teams to build consensus, resolve competing priorities, and align on solutions. To succeed you must be highly motivated, detail oriented, and an effective communicator.

Key job responsibilities
• Manage and prioritize the product backlog in partnership with product managers; ensure stories are well-defined, estimated, and sequenced for delivery
• Drive end-to-end program execution - scoping, planning, dependency management, risk mitigation, and stakeholder communication
• Coordinate cross-functional delivery across warehouse, manufacturing, transportation, quality, procurement and finance teams
• Contribute to engineering discussions around technology decisions and strategy related to a product
• Facilitate sprint planning, backlog refinement, sprint reviews, and retrospectives
• Identify and escalate risks, blockers, and cross-team dependencies; drive resolution with urgency
• Represent and advocate for critical customers and stakeholders during executive-level prioritization and planning
• Define and track success metrics, KPIs (Key Performance Indicators), delivery milestones, and executive reporting
• Manage release planning, cutover activities, and go-live readiness across multiple environments

A day in the life

You collaborate with product managers, customers, and stakeholders across the organization to drive program execution for warehouse and manufacturing system initiatives. You manage product backlogs, coordinate cross-functional delivery across engineering, operations, and business teams, and ensure programs deliver on time with measurable outcomes. You drive discussions around business process design, engage stakeholders to build consensus, and translate business requirements into actionable technical roadmaps. You work with developers and consulting partners to remove blockers, resolve competing priorities, and maintain delivery cadence aligned with the long-term product roadmap.

BASIC QUALIFICATIONS

- 5+ years of technical product or program management experience

- Experience managing technical programs across cross-functional teams, building processes and coordinating release schedules

- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning

- • Strong understanding of warehouse and manufacturing processes (inbound, outbound, putaway, picking, packing, staging, replenishment, production planning, shop floor execution, work orders, quality management)

PREFERRED QUALIFICATIONS

- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience

- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules

- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

- Experience applying key financial performance indicators (KPIs) to analyses, or experience communicating results to senior leadership

- Experience implementing and managing SAP ERP solutions, with a strong focus on SAP S/4HANA

- project management certification such as PMP, Scrum, or other Agile certification

- Experience designing or implementing integrated automation solutions such as material handling systems, high-speed packaging lines, or manufacturing lines

- Experience using Lean Process Improvement, Six Sigma methodologies or related performance metrics/process improvements to increase efficiency within processes, forecasting, planning, optimization, and logistics

- Experience working with and managing third party vendors

- Arospace, automotive, or high-tech manufacturing industry experience

- Multi-site or global program management experience