Who You Are:You are a cross-Financial Services skilled senior Marketing Cloud Engineer within Accenture's Financial Services Salesforce Business Group practice. You build and optimize customer engagement solutions that connect data, marketing, and technology to deliver personalized experiences across banking, capital markets, insurance, payments, and wealth management organizations.
You have deep expertise in Salesforce Marketing Cloud and understand how to leverage Data360, CRM, customer data platforms, integrations, and automation to create scalable, data-driven marketing capabilities. You thrive in environments where personalization, customer journeys, regulatory requirements, and business outcomes intersect.
You are equally comfortable configuring journeys, building automations, integrating data sources, troubleshooting production issues, and collaborating with marketers, architects, developers, and business stakeholders. You bring a continuous improvement mindset and are passionate about helping clients modernize customer engagement through AI, automation, and digital experiences.
The Work:- Marketing Cloud Solution Delivery - Build and configure Salesforce Marketing Cloud solutions that support customer acquisition, engagement, retention, and servicing journeys for Financial Services clients.
- Campaign & Journey Development - Design, develop, and optimize multi-channel campaigns, customer journeys, automations, and personalized communications using Marketing Cloud capabilities.
- Data & Integration Engineering - Implement integrations between Marketing Cloud, Data Cloud, CRM platforms, and external systems to enable customer 360 and personalized experiences.
- Personalization & Customer Intelligence - Develop audience segmentation, identity resolution, tracking, and personalization capabilities that improve customer engagement and business outcomes.
- Platform Operations & Optimization - Support Marketing Cloud administration, automation, performance tuning, release management, and continuous improvement initiatives.
- AI & Innovation Enablement - Leverage Data Cloud, Agentforce, Generative AI, and emerging Salesforce capabilities to enhance marketing effectiveness and accelerate value realization
What You Need:- Minimum of 8 years of MarTech, CRM, or digital experience architecture.
- Minimum of 5 years of experience with Salesforce Marketing Cloud leading technical delivery in a consulting or agency environment.
- Minimum of 3 years of experience designing and governing Customer Data Platform solutions, including identity resolution, unified customer profiles, and real-time activation.
- Bachelor's degree in Computer Science, Engineering, or equivalent (minimum 12 years) work experience. If Associate's Degree, must have minimum 6 years work experience.
Bonus Points:- Salesforce Financial Services Cloud or equivalent Financial Services CRM platforms and their use cases.
- Demonstrated experience influencing senior client stakeholders and leading architecture decisions in complex, multi-workstream programs.
- Architecture experience with Agentforce Voice, contact center AI, or conversational AI platforms in Financial Services contexts.
- Salesforce Certified Data Cloud Consultant, Agentforce Specialist, or AI Associate.
- Strong foundation in data architecture: modeling, integration patterns, API design, and cloud platforms (AWS, GCP, Azure).
- Experience managing technical delivery across onshore/offshore distributed teams.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We anticipate this job posting will be posted until 12/06/2026.
Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here:
U.S. Employee Benefits | Accenture
Role Location Annual Salary Range
California $132,500 to $302,400
Colorado $132,500 to $261,300
Connecticut $132,500 to $261,300
District of Columbia $141,100 to $278,200
Illinois $122,700 to $261,300
Maine $112,900 to $222,500
Maryland $132,500 to $261,300
Massachusetts $132,500 to $278,200
Minnesota $132,500 to $261,300
New York $122,700 to $302,400
New Jersey $141,100 to $302,400
Ohio $122,700 to $241,900
Virginia $122,700 to $278,200
Washington $141,100 to $278,200
