5-7 years of experience as a Business Analyst or functional consultant on Salesforce projects.
Hands-on configuration experience with Salesforce Data Cloud (Data 360).
Hands-on configuration experience with Salesforce Marketing Cloud.
Strong written and verbal communication skills.
Ability to document requirements, process flows, and acceptance criteria.
Responsibilities
Gather and document business requirements, translating them into user stories and specifications.
Configure Salesforce Data Cloud, including data streams and identity resolution.
Set up Salesforce Marketing Cloud, focusing on audiences and customer journeys.
Collaborate with developers, architects, and stakeholders to support UAT and defect resolution.
Communicate project status, risks, and decisions to technical and business teams.
Benefits
Remote work flexibility.
Opportunity to work with cutting-edge Salesforce technologies.
Collaborative environment with cross-functional teams.
Engagement in diverse marketing use cases.
Full Job Description
Key Responsibilities: • Requirements: Gather and document business requirements and translate them into clear user stories and configuration specifications. • Data Cloud Configuration: Configure Salesforce Data Cloud, including data streams, data mappings, identity resolution, and segmentation, to meet business requirements. • Marketing Cloud Configuration: Configure Salesforce Marketing Cloud, including audiences, journeys, and content, to support client marketing use cases. • Collaboration: Partner with developers, architects, and client stakeholders; support UAT and defect triage through resolution. • Communication: Clearly communicate status, risks, and decisions to both technical and business audiences.
Technical Skills: • Hands-on configuration experience in Salesforce Data Cloud (Data 360). • Hands-on configuration experience in Salesforce Marketing Cloud. • Ability to document requirements, process flows, and acceptance criteria.
Required Qualifications: • Experience: Prior experience as a Business Analyst or functional consultant on Salesforce projects, with hands-on Data Cloud and Marketing Cloud configuration. • Communication: Strong written and verbal communication skills.
