Capgemini Government Solutions (CGS) LLC is seeking a highly motivated and experienced Salesforce BA Configurator with UX/UI to join our team supporting federal clients. The successful candidate will lead the design of intuitive, accessible, and user-centered Salesforce solutions that improve mission outcomes and user experiences.
Job ResponsibilitiesAs a Salesforce BA Configurator with UX/UI, you will:
- Gather and analyze business, user, and design requirements with stakeholders and end users.
- Conduct user research, journey mapping, and usability testing to inform design decisions.
- Create user flows, wireframes, interaction specifications, and prototypes.
- Design user experiences across Salesforce Experience Cloud, Flow Screens, and Lightning Components.
- Utilize Salesforce Lightning Design System (SLDS) and U.S. Web Design System (USWDS) to create consistent, accessible interfaces.
- Develop and maintain UX/UI standards, reusable design patterns, and component libraries.
- Ensure solutions meet Section 508 and WCAG 2.1 AA accessibility requirements.
- Collaborate with architects, developers, and product teams to balance user needs, business objectives, and technical constraints.
- Support implementation teams to ensure delivered solutions align with approved designs and user expectations.
Required Qualifications:- U.S. Citizenship is required.
- Eligible to obtain and maintain Government Security Clearance.
- Salesforce Certified User Experience Designer certification.
- 3+ years of Salesforce UX/UI design experience.
- Experience designing enterprise applications using user-centered design principles.
- Hands-on experience with Salesforce Experience Cloud, Flow Screens, and Lightning Components.
- Ability to create wireframes, prototypes, and high-fidelity designs using tools such as Figma, Adobe XD, or similar platforms.
- Experience conducting user research and usability testing and translating findings into actionable design improvements.
- Strong understanding of interaction design, information architecture, responsive design, and accessibility best practices.
- Experience implementing Salesforce Lightning Design System (SLDS).
- Working knowledge of U.S. Web Design System (USWDS).
- Experience supporting Section 508 and WCAG 2.1 AA compliance.
Desired Qualifications:- Experience supporting Federal Government programs.
- Human-Centered Design (HCD), UX, accessibility, or related certifications.
- Experience establishing design systems and UX governance standards.
- Experience supporting Salesforce modernization or digital transformation initiatives.
Life at CapgeminiCapgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:
- Flexible work
- Healthcare including dental, vision, mental health, and well-being programs
- Financial well-being programs such as 401(k) and Employee Share Ownership Plan
- Paid time off and paid holidays
- Paid parental leave
- Family building benefits like adoption assistance, surrogacy, and cryopreservation
- Social well-being benefits like subsidized back-up child/elder care and tutoring
- Mentoring, coaching and learning programs
- Employee Resource Groups
- Disaster Relief
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