Location: Remote - covering San Francisco and the Pacific Northwest.
Candidates must live in San Francisco.Hours: Ability to work a flexible schedule to meet business needs, including evenings, weekends, and some holidays
Employment Type: Full time
Salary Range: $95,000-110,000 base salary (contingent upon location) + discretionary bonus
The Sales & Training Executive (STE) is the face of Medik8 within the retail space. You will be responsible for driving "sell-through" by educating premium beauty retailers on our CSA Philosophy (Vitamin C, Sunscreen, Vitamin A) and ensuring our brand presence is flawless. You will manage a territory of high-volume doors, building deep relationships with Store Leadership to ensure Medik8 is the #1 recommended clinical brand on the floor, while actively managing budget and team performance to meet strategic goals.
Key Responsibilities1. Sales Strategy & Commercial Growth
- Own the sales performance of your territory, delivering target KPIs and achieving the overall Sales Plan.
- In partnership with leadership, develop and execute the territory strategy and event door strategy to achieve retailer sales targets and provide Year-Over-Year growth, with a focus on maximizing ROI.
- Analyze weekly sell-through reports to identify opportunities and gaps. Analyze sell-out trends and report monthly on sales KPIs.
- Plan and execute high-impact "Event Days" and "Brand Takeovers" to drive traffic and conversion, ensuring sales targets and ROI benchmarks are achieved.
- Strategically manage your calendar to prioritize Top doors and high-potential locations.
- Define and manage the customer experience at the point of sale.
2. Education & Training (The "CSA" Expert)
- Execute high-impact ESVs (Education & Sales Visits), "shoulder-to-shoulder" training on the sales floor, distilling Medik8's complex science into digestible, sales-driven "hooks."
- Lead "Cluster Trainings" and "Morning Briefings" to inspire premium beauty retail staff, where available.
- Master the "Vitamin A Ladder"-educating staff on how to transition customers from Retinol to Retinaldehyde (Crystal Retinal).
- Host in-store training sessions for sales teams and conduct new hire onboarding for store staff.
3. Team Leadership & Development
- Manage, coach, and track the sales and training performance of any direct reports and/or freelance team members.
- Recruit, interview, and onboard all new direct reports in partnership with leadership, HR, and Education team.
- Provide consistent onboarding, training, and management for all direct reports and freelance in your territory.
- Ensure achievement of key retail metrics like "sales per hour" and "items per transaction" goals for your team.
- Manage and audit timekeeping/payroll procedures according to payroll timelines for all direct reports and freelancers.
4. Relationship Management & Advocacy
- Build influential, collaborative partnerships with premium beauty retail District Managers, Store Managers, and Education Leads.
- Execute regular business reviews with in-store retail partners to communicate trending business and negotiate elevated store training opportunities, merchandising placement, and event strategies to drive retail sales growth.
- Manage the Gratis program at the store level, ensuring the "right" products get into the hands of the "right" influencers on the floor.
- Act as the primary feedback loop between the stores and the Head of Sales, advocating retailer needs with internal cross-functional partners.
- Diplomatically address and resolve any store-level challenges to maintain strong relationships and ensure solid brand integrity.
5. Visual Merchandising & Operations
- Maintain the Medik8 Gondola and/or NBT Wall to global brand standards.
- Oversee execution of merchandising, promotional, and launch calendars, ensuring all brand guidelines are upheld.
- Monitor inventory levels in-store; alert the Commercial Planner of potential out-of-stocks or shipment delays.
- Ensure all testers are hygienic, full, and presentable.
- Negotiate with store personnel to gain space and improve locations for all product categories.
6. Reporting & Business Analysis
- Adhere to budgetary spend commitments, inclusive of Travel and Expense and Freelance Resource Management.
- Track and analyze competitive promotions for future planning and conduct competitive research.
- Utilize internal reporting tools (e.g., Power Bi) to evaluate retail trends and assess shifts in resource management.
- Maintain organization and manage administrative deadlines, including but not limited to: travel bookings, expense reports, weekly sales recaps, event recaps, and store visit schedules.
- Provide quarterly recaps highlighting achievements and areas for improvement.
The Ideal Candidate- Strong field experience in prestige beauty (Skincare preferred).
- Solid previous experience working within premium beauty retailer environments.
- Proven track record of managing a multi-state or multi-province/multi-door territory.
- Experience in a role with direct reports (highly preferred).
- The "CSA" Passion: A deep interest in clinical skincare and the ability to explain "Retinal" vs. "Retinol" without blinking.
- Entrepreneurial and results-oriented mindset, comfortable with ambiguity and fast-paced retail pivots.
- Exceptional time management, organizational skills, and attention to detail.
- Language: Ability to speak both English and Spanish is highly desirable.
Travel & Logistics:- Ability to travel 80%+ of the time within the designated territory.
- Reliable transportation required (Standard IRS reimbursement for mileage). Up to date driver's license.
- Ability to work a flexible schedule to meet business needs, including evenings, weekends, and some holidays.
- Must be willing to do overnight travel when required.
Some of the perks of being part of the Medik8 team include:
- Competitive salary
- Comprehensive benefits package including paid time off, holidays, health insurance and retirement plans
- Car allowance & mileage reimbursement
- Cell phone and wifi WFH stipend
- Annual product discounts
- Annual discretionary bonus based on performance
