About the RoleWe're looking for a Sales Operations Analyst to join our growing team! As Sales Operations Analyst, you'll support all aspects of the day-to-day Sales function. The role is a mix of direct sales rep support, data integrity, tactical task execution, and task automation. You'll be highly detail oriented and comfortable getting in the weeds, while always looking for ways to create efficiencies. You'll join a team of stellar Sales and Marketing Operations analysts and work closely with Sales Representatives, Sales Leaders, Marketing, and cross-functional teams.
What You'll Do
- Serve as the primary point of contact for Salesforce and Ops Console user support, addressing and resolving questions from the sales team
- Own daily, weekly, and monthly "Run the Business" operations, such as lead and account assignment, data integrity updates, email triaging, and report building
- Identify areas for improvement, optimize current tasks, and automate manual processes to enhance efficiency and reduce manual work
- Act as the first line of defense for production support bugs and feature feedback, filing Jira tickets on behalf of the sales team and escalating as needed
- Maintain comprehensive documentation for all sales processes and Run the Business tasks
- Learn the "build" side of Sales Ops, assisting with field creation, Flows, page layouts, and list views when possible
- Assist in new sales tool setup, training, rollout, onboarding, and adoption monitoring
- Create and maintain standardized reports and dashboards to monitor pipeline health, data integrity, and key performance indicators in Salesforce
- Support the hygiene and administration of Salesforce through routine data clean-ups and report notifications
- Execute quarterly projects aimed at elevating sales team efficiency and efficacy
- Assist in building out Salesforce tools for the New Construction team
What We Look For- Bachelor's degree
- 1+ years of experience in a Sales Operations capacity
- Experience using Salesforce
- Highly detail oriented
- Excellent verbal and written communication skills
- Ability to manage time effectively across multiple work streams and juggle multiple projects
- Strong analytical skills and the ability to thrive in a data-rich environment
- Experience collaborating effectively with business stakeholders, sales reps, and cross-functional teams
- Ability to create thorough documentation of work
- Adhere to all company security policies and data handling procedures.
- Complete mandatory security awareness training within required timeframes.
- Promptly report any suspected security incidents or suspicious activity to the Security team.
Salary- Base Compensation Range: $76,600 - $100,000/yr
- 5% annual bonus target, paid quarterly
- Company equity in the form of RSUs
This is the compensation range for the role in the United States. Actual compensation may vary based on a candidate's experience, skills, location, internal equity, and evolving business needs. While most offers are generally made within the middle of the range, final compensation is determined based on the factors above.
Benefits- Comprehensive medical, dental, and vision coverage, with 100% employer-paid premiums for employees and their dependents on select plans
Company HSA, FSA, Dependent Care FSA, 401(k), and commuter benefits
Employer-paid life and disability insurance
11 observed holidays and PTO plan
Up to 12 weeks of paid family leave
Continuing education reimbursement
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