Managed Services Account Executive
Job Summary:The Managed Services Account Executive (MS-AE) drives growth, profitability, and client success for Pellera's Managed Services portfolio across an assigned region.
This role focuses on identifying strategic outsourcing and managed services opportunities, shaping outcome-based solutions, and maintaining strong executive-level client relationships.
The MS-AE collaborates with presales architects, delivery leadership, and account teams to win large, complex engagements.
Essential Functions:- Identify, qualify, and develop strategic Managed Services opportunities across assigned territory.
- Serve as a thought leader in modern Managed Services, outsourcing models, and operational excellence.
- Represent Pellera's capabilities and value propositions to client executives and boards.
- Collaborate with Account Executives on territory strategy and client engagement.
- Lead Managed Services pursuits through qualification, solution development, pricing, and closure.
- Develop outcome-based service programs in partnership with pre-sales architects and operational leadership.
- Maintain strong client relationships to drive satisfaction, renewal, and expansion.
- Ensure accurate pipeline forecasting and account planning updates.
- Collaborate with Delivery leadership to ensure successful onboarding and long-term client success.
- Support internal GTM initiatives, training, and service refinement.
Education and Experience:- 7-10 years of successful IT services or Managed Services sales experience.
- Proven track record winning large outsourcing or complex IT service engagements.
- Strong familiarity with ITIL frameworks and operational delivery models.
- Demonstrated ability to engage senior executives, CIOs, and board-level stakeholders.
- Bachelor's degree preferred; Business or IT focus recommended.
- Relevant certifications (ITIL, vendor specialties) desired.
Physical Requirements:- Typical office or home office environment.
- Use of computer and standard office equipment required.
- Frequent travel by air or automobile.
- May require evening or weekend hours depending on business needs.
