Bachelor's degree in Engineering, Engineering Technology, Automotive Technology, or related field (or equivalent experience)
5+ years of experience in technical product support in automotive or related sectors
Solid understanding of vehicle systems and technical troubleshooting
Proven ability to communicate effectively with customers and support sales
Strong analytical and project management skills
Familiarity with Microsoft Office and CRM tools
Willingness to travel regularly for customer engagements.
Responsibilities
Facilitate customer interactions during visits and reviews to assess their needs
Develop solutions based on customer-defined concepts and Wheeler's product capabilities
Lead technical presentations and support sales proposals and demonstrations
Validate technical feasibility and application fit before commitments to customers
Create and disseminate application guides for internal and external stakeholders
Monitor market trends and provide insights for product growth and innovation
Enhance customer adoption of current and new products through training and support.
Benefits
Contribute to innovative product development initiatives based on customer feedback
Engage directly with customers and enhance relationships through technical support
Collaborate closely with engineering and product teams to drive solution development
Participate in significant sales opportunities leading to career advancement
Gain exposure to diverse fleet management sectors and technology advancements.
Full Job Description
The Sales Engineer is a customer-facing technical growth resource who helps Commercial Fleet Sales win, expand, and accelerate complex business opportunities. This role brings an engineering mindset to customer discussions, strengthening the sales team's credibility while assessing customer concepts, priorities, and operational needs across their fleet. The Sales Engineer translates those needs into practical solutions developed in partnership with the Product Development Engineering Team, improving opportunity quality, response speed, solution accuracy, and overall win probability. In addition to supporting new business development, the Sales Engineer helps expand customers' adoption of Wheeler's existing product portfolio, identifies additional opportunities to deliver value beyond stated customer requirements, and converts customer feedback and field observations into new product development initiatives. This role also plays a key part in accelerating customer adoption of new, validated Wheeler products and solutions, helping drive revenue growth and long-term customer success.
DUTIES & RESPONSIBILITIES:
Responsibilities include, but are not limited to and may include other duties as assigned:
Customer Interaction
Join prioritized customer visits, fleet reviews, ride-alongs, quarterly business reviews, trade shows, and technical presentations.
Assess customer objectives and current practices to suggest use of current Wheeler products or developing new items.
Translate customer ideas and needs into recommendations and solution concepts.
Support field evaluations, troubleshooting, installation reviews, and customer follow-up.
Participate in supplier reviews, product comparisons, field evaluations, and launch readiness meetings.
Sales Support
Serve as the technical lead for designated opportunities and strategic accounts.
Support technical presentations, proposals, quotations, demonstrations and implementation handoffs.
Validate fit, application, scope, assumptions, dependencies, and technical feasibility before customer commitment.
Communicate technical trade-offs and Wheeler differentiation clearly, while protecting account ownership.
Help train sales personnel and customers; create concise application guides, bulletins, FAQs, and presentation content.
Wheeler Branded Parts Growth
Advance solutions for ProMaster, Transit, Class 8 & medium-duty trucks, trailers, municipal, utility, and other fleets.
Coordinate application reviews of custom or modified solutions with engineering, suppliers and installation teams.
Create solution packages and application guides for broader sales use by additional customers.
Monitor relevant fleet platforms, aftermarket technologies, competitors, and regulatory developments for new opportunities.
Provide evidence-based recommendations for growth opportunities in new, current and emerging markets.
MINIMUM REQUIREMENTS:
Bachelor's degree in Engineering, Engineering Technology, Automotive Technology, or a related field and a minimum of 5 years of relevant work experience
- or an additional 4 years of relevant work experience in lieu of degree
Experience supporting technical products in automotive, heavy-duty truck, industrial, manufacturing, or a related market.
Working knowledge of vehicle systems, aftermarket parts, product applications and technical troubleshooting.
Demonstrated customer-facing and sales-support capability with clear, business-oriented communication.
Strong analytical, problem-solving, presentation, writing, organization, and project-management skills.
Ability to balance customer needs, technical feasibility, profitability, speed, and risk.
Proficiency with Microsoft Office and use of customer relationship management and opportunity-tracking tools.
Ability and willingness to travel regularly to customer, supplier, fleet, installation, and field locations.
PREFERRED REQUIREMENTS:
Commercial, government, USPS, utility, vocational, or national-account fleet experience.
Background in technical sales, field engineering, product management, fleet maintenance, or vehicle integration.
Knowledge of Class 8, medium-duty, light commercial, and vocational platforms; ProMaster or Transit experience is a plus.
Familiarity with drawings, GD&T, testing, manufacturing, validation, quality systems, supplier reviews, or value engineering.
OTHER:
The selected applicant will be subject to a background check and drug testing.
About VSE Corporation
VSE Corporation is a diversified company that provides logistics and maintenance services to the U.S. military and other government agencies. The company operates through three segments: Aviation, Fleet, and Federal and Defense. The Aviation segment provides maintenance, repair, and overhaul services for aircraft and aircraft engines. The Fleet segment provides maintenance, repair, and overhaul services for ground vehicles and equipment. The Federal and Defense segment provides logistics, engineering, and technical support services to the U.S. military and other government agencies. VSE Corporation was founded in 1959 and is headquartered in Alexandria, Virginia.
